Quick Reference Guides
Getting Started
- Why aren't my students correctly associated with my affiliates?
- Can I sell evergreen courses on Thinkific?
- Why can't my students see certificates in their "My Account" page?
- Can I sell in-person classes or courses on Thinkific?
- Can I export user information?
- Can I migrate students from one course to another course on my site?
Your Account
Manage Learning Content
- How to Add Vimeo Videos in Multimedia Lessons
- Why is my HTML5 file from ActivePresenter not uploading to a Multimedia Lesson?
- Send a Direct Link to a Specific Lesson in a Course
- Why don't my video thumbnails appear when students view video lessons?
- Can I archive a course?
- Is there a limit to how much content I can upload?
Customize Your Site
- Why are the buttons on the certificate page blank?
- Embed a YouTube Video on Your Thinkific Site
- How can students access my course landing page?
- Can I embed Facebook Live on my site?
- How to Insert Video in Text Lesson with URL / Embed Code
- Why doesn't the social link in my site footer work?
Support Your Students
- What happens when you delete a Thinkific Certificate?
- Can I reset course progress for my students?
- How can a student see their order history?
- Can a student choose which language to view a site in?
- Can I send a Site Welcome Email through another email marketing platform?
- How to notify students when they receive a certificate
Market & Sell
- Shopify App: How to Create a Second Product Listing for the Same Course
- Does Stripe have minimum charge amounts?
- Does the Thinkific checkout have Two Factor Authentication?
- Does Free Preview button appear when course is in draft?
- How do I know which page a lead was captured on if I have more than one lead capture on my site?
- How can I track which students are associated with which affiliates?
Users & Reporting
Integrations
- Track Conversions and Events with Pinterest Tag on Your Thinkific Site
- Can I track LinkedIn Insight Tags on my Thinkific site?
- Can I embed the Soundcloud Player in a Lesson or on a Landing Page?
- Does Thinkific support the Spotify Player within a Course?
- Zoom Link in a Multimedia Lesson Doesn't Work on Mobile
- Does Thinkific Integrate with Fondy?