Quick Reference Guides
Getting Started
- How do I add a Favicon to my site?
- How to Delete a Theme
- How do different Coupon options interact with subscription and payment plans?
- Why aren't my students correctly associated with my affiliates?
- Can I sell evergreen courses on Thinkific?
- Why can't my students see certificates in their "My Account" page?
Your Account
Manage Learning Content
- Can I have a Free Preview and prerequisite lessons in my course?
- How can I find a list of students enrolled in a Free Preview?
- Are my courses available offline?
- Using Music and Copyrighted Content in Your Course
- Can I change a lesson from one type to another?
- Is there a limit to the number of lessons and chapters for a course?
Customize Your Site
- How to Link to the Student Dashboard in Your Site Footer
- Why did my Free Preview button disappear?
- How to Embed Zoom on a Thinkific Site Page
- Can I host my course checkout in two languages?
- Why can't I update my duplicated theme?
- Can I have multiple domains on one Thinkific site?
Support Your Students
- How can I create a test certificate?
- Can I add a booking calendar with Thinkific?
- Why are my variables in emails not working?
- Will discussion posts carry over when I duplicate a course?
- Will custom fields apply to students who registered before the custom field was created?
- Why is my student enrolled in the wrong course?
Market & Sell
- Can I bulk enroll students into a free trial for a subscription?
- How does a student subscription cancelation affect their access to a course shared between two subscription bundles?
- Can I take a deposit for my course?
- Do I need to charge tax?
- Does Thinkific support Apple Pay?
- Does Thinkific support SEPA payments?
Users & Reporting
- Exporting the Orders and Transactions Reports
- Is there an affiliate welcome email?
- Which reports include Custom Field data?
- How to Edit a User Name
- Can I hide the "Rate my Course" popup once a student has submitted a course review?
- Can I remove students from the Progress Report after unenrolling them from the course?
Integrations
- Why isn't my course image and description in Thinkific updating in Shopify?
- Can I turn on Mailchimp's Double Opt-In feature when connecting Mailchimp and Thinkific via Zapier?
- Track Conversions and Events with Pinterest Tag on Your Thinkific Site
- Can I track LinkedIn Insight Tags on my Thinkific site?
- Can I embed the Soundcloud Player in a Lesson or on a Landing Page?
- Does Thinkific support the Spotify Player within a Course?