Question
- Do affiliates receive a welcome email?
- How do new affiliates receive their login details?
Solution
New affiliates will receive the Site Welcome Email when made an affiliate of your site, if you have enabled this on your site, however there is not currently a welcome email specifically for affiliates.
Affiliates will log in using the email address associated with their account, and the password you created when Setting Up an Affiliate. They can also create their password by clicking on the Express Sign In Link if you have included this in your site welcome email.
If neither of the options above are an option for your affiliate you can manually create a password on their account and share this with them. Once logged in, they will then have access to their dashboard and the affiliate menu.
If this is something you would like to see added to the Affiliates feature please contact the Support team to provide your feedback.
Important Considerations
- Affiliates will not receive the site welcome email unless this is enabled on your Thinkific site.