Question
- Can I chat with the Thinkific Support Team?
- Which plans have live chat support?
- I need a live chat help. Do you have it?
Solution
Live chat is available on all of our paid plans. You can check out all the ways to get in touch with our Support Team here: How to Contact Us
If you are on a paid plan, simply login to your account and click the chat icon on the bottom right-hand corner to get started!
Starting May 15, our Support Team hours are as follows:
- Monday to Friday, 3 a.m. to 5 p.m. PT
- Support channels: live chat, email, and phone
Important Considerations
This article is referring to live chat support from the Thinkific Support Team for your Thinkific account. If you are looking to provide live chat support for your students, this is not a built-in feature we have available, however here are a few options to engage with your students: