Question
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If the price for my subscription with and without the free trial is the same, how can I tell if a student had a free trial?
- How to report free trials on subscriptions
Solution
There isn't currently a way to track if a subscription purchase had a free trial if the price for the subscription is the same with and without the free trial. If the prices are different, then this will be evident once the free trial subscription purchase appears in the Orders report.
If the prices for the subscription are the same with and without a trial, you can monitor this by searching for enrollments without a paid Order. You can track these enrollments to see if they keep the paid subscription after the free trial period is over. In this instance, you will see a record of this in your User Table as a student has been enrolled for the trial period but no associated paid order history is present.
An option for automating reporting for enrollments and paid orders in one report would be to Integrate with Zapier and use the New Full Enrollment and New Order triggers.