Support Your Students
- How can I see which users are part of my community?
- Email Best Practices
- Can students upload videos?
- Is it possible to merge different student accounts?
- Can I add math equations to my lessons?
- How can I test Thinkific sites with a screen reader?
- How can I send site notifications to a non-admin?
- Where can students view their course expiry dates?
- Where can my student see an Order Summary for a purchase on my site?
- Why is my student not receiving email notifications?
- Is there a file size limit for On-Lesson Discussion file attachments?
- Can I customize the Certificate ID on my Thinkific Certificates?
- Do live lessons with Zoom allow you to use breakout rooms and polls?
- I have a student account on a Thinkific site, how do I get my data erased?
- Can students search within a course?
- How do students enroll in my free product?
- How can I create a test certificate?
- Can I add a booking calendar with Thinkific?
- Why are my variables in emails not working?
- Will discussion posts carry over when I duplicate a course?
- Will custom fields apply to students who registered before the custom field was created?
- Why is my student enrolled in the wrong course?
- Does Thinkific have a habit tracker app?
- Is Thinkific HIPAA Compliant?
- How can I change my site's Support Email?
- What do automated emails look like for my students?
- How to Share Files with Thinkific's Support Team
- Are students able to edit their course reviews?
- What happens to progress when course enrollment expires?
- How can my student create a password for their account?