Question
- The support email associated with my site is incorrect and I need to change it
- When students reach out for support when logged into their account, the email is sent to the wrong address
- Can I change my site email?
Solution
Students can contact you via email by going to the drop-down menu in their Student Dashboard and clicking Support. They will need to be signed into their student account to see this menu.
To add or edit your Support Email:
- Go to your Admin Dashboard
- Select Settings
- Go to the Site emails settings
- In the Support email field enter your desired email address
- Optional: set your Reply to email
- Click Save
Important Considerations
- Your site's Support Email can be set as a different email address from the Site Owner email.
- You must be logged in as a Site Owner or Site Admin to change this setting.