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Support Your Students

  • What happens when you delete a Thinkific Certificate?
  • Can I reset course progress for my students?
  • Can a student choose which language to view a site in?
  • Can I send a Site Welcome Email through another email marketing platform?
  • How to notify students when they receive a certificate
  • How to Upload a Profile Image as a Student
  • How can a student access their certificate?
  • Why aren't the variables in my Weekly Reminder Emails working?
  • What do I do if a student's course doesn't say 100% but they've completed all the lessons? 
  • Can a student change from one subscription plan to another?
  • Can students view lessons they have already completed?
  • Can I preview personalized email notifications?
  • How do I notify students about course updates?
  • Can I prevent students from going back into a course or lesson after it's completed?
  • Can I customize the assignment approval/rejection email template?
  • Can I change my time zone?
  • Can students and instructors edit discussion posts?
  • How do I remove the social media sharing options on the Certificate page?
  • Which of my courses are currently linked to Accredible Certificates?
  • Why can't I access my course by clicking a lesson on my course page?
  • Is there a way for students to upgrade their membership automatically?
  • Why hasn't my student received their password reset token?
  • Can I get notified when my student completes a course?
  • How can students search for courses on my site?
  • Email Variables
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