A Site Admin has access that is similar to Site Owner and works great if you need someone to help out with managing your students and courses! Learn about permissions and how to add admins.
In This Article:
Assign the Site Admin Role While Creating a User
Assign the Site Admin Role to an Existing User
Hide Financial Information from Site Admins and External Partners
Permissions
A Site Admin has all the same level of permissions as a Site Owner with some exceptions:
- They cannot transfer account ownership. This means they cannot edit the Site Owner's email address or password details.
- They cannot update your Thinkific site subscription.
- They cannot set up a payment integration.
- You have the option to hide the financial information from them.
Create a Site Admin
A Site Admin is assigned in the same way you would assign any User Role; you can assign the role as part of creating a new user, or add the role to an existing one:
Assign the Site Admin Role While Creating a User
- Click on Users and select All Users
- Select + New User on the top right
- Fill in User details
- In User roles section, check off Site Admin
- Select Save on the top right
Assign the Site Admin Role to an Existing User
- Click on Users and select All Users
- Locate desired User within the list
- Click Edit on the right side of the table
- Select User roles
- In User roles section, check off Site Admin
- Select Save on the top right
A Site Admin role cannot be combined with the following roles: Course admin, Group analyst, Community moderator, or Seat manager. To assign a Site Admin role to a user with any of these roles, unassign a previous role first.
Hide Financial Information from Site Admins and External Partners
You have the option to hide sensitive financial information from Site Admins and External Partners. This setting allows you to have greater control over your financial information and assign a Site Admin role or grant Partner access while maintaining privacy.
Once the setting is enabled, your Site Admins and Partners will not be able to see the following sensitive financial data:
- Revenue widget on the Admin Dashboard
- Thinkific Analytics: Revenue Dashboard
- Thinkific Analytics: Orders Dashboard
- Thinkific Payments: Payouts Dashboard
- Thinkific Payments: Disputes Dashboard
- Thinkific Payments: Transaction Report - sum of transactions and option to export the report
- Affiliates page
- Share Revenue page
- Option to export Orders Report
Note that Site Admins will be able to see individual transactions and orders in the Transaction and Orders tables (respectively). However, they will not be able to see the sum of transactions or export these reports.
To enable or disable this setting:
- Click on Settings
- Select the Payments tab
- Select Hide Financials
- Toggle the option on or off
Note that once enabled, this setting will apply to all Site Admins and External Partners.
If your Thinkific site was created before February 21, 2024, the option is set to OFF by default. If your Thinkific site was created after February 21, 2024, the option is set to ON by default.
Notifications
Site Admins will receive email notifications for Discussions, Assignments, and Communities. Discussion and assignment notifications must be turned on in your site notification settings.
If you would like your Site Admin to be notified of emails that are sent to the Site Owner, some emails like the Course Welcome Email include a CC field where you can add your Site Admin. If this field is not available for any Site Owner related notifications, we recommend setting up a forwarding rule within your email provider.
Important Considerations
- A Site Admin role cannot be combined with the following roles: Course admin, Group analyst, Community moderator, or Seat manager. To assign a Site Admin role to a user with any of these roles, unassign a previous role first.