Communities FAQ

No. At this time Communities cannot be permanently deleted or archived, however, you can switch your Community publish status to draft, which means it will no longer be publicly accessible (as draft Communities can only be viewed by Site Admins).

To learn how to set your Community to draft status, visit our How to Unpublish Your Product article.

Yes! Spaces within a Community can be deleted.

Keep in mind that deleting a Space will delete all of the content contained within it, so only use this option if you're sure. Deleting a Space is permanent.

To learn how to delete a Space within your Community, visit our Organize Your Community With Spaces article.

Yes! When setting the pricing for your Community, you will be able to select an enrollment duration for most payment options.

• If you set your price to free, you can enter the desired number of days until expiry.
• If you set your price to one-time payment, you can enter the enrollment duration for that payment.
• If you select a monthly payment plan, you can add an enrollment duration for which the student will have access to your Community.

One important thing to note is that if you set your payment method to subscription/membership, there will not be an option to set an enrollment duration or expiry, as this payment method will automatically set and update expiry dates based on payment frequency.

Yes! You can create a Community to be linked to a specific course, and then in the access settings, choose "Students in selected courses or bundles" and select the desired course.

To advertise this community-course connection to your students, you can use the Spaces feature. This will add the course link to the selected Space in the Community, and a Community card will be displayed to students in the Course Player.

Yes! To advertise a community-course connection to your students, you can use the Spaces feature.

This will add the Course card to the selected Space in the Community, and a Community card will be displayed to students in the Course Player.

Note: Course cards for hidden or private courses will only be visible in the Community for current students in those courses. Students who are not enrolled in those courses will not be able to see hidden or private course cards within a space.

Yes! Site Owners and Admins can Pin Posts to the main page of a Community.

No, you can only sell communities when using a Performance checkout. If you want to switch to a Performance checkout, follow these instructions: Updating from the Two-Step Checkout to the Performance Checkout.