Better understand your student’s engagement and performance with insights into how they're progressing through their learning journey.
In this article:
Accessing Your Engagement Dashboards
Giving Users Access to Your Engagement Dashboards
Understanding Your Engagement Dashboards
Filtering and Exporting Your Dataset
About Engagement Dashboards
The Engagement Dashboards are a powerful component of Thinkific Analytics to help you grow your business smarter. Get the data and insights you need to measure engagement, revenue, and overall program performance while empowering your team to make impactful decisions.
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Actionable Insights for Enhanced Learning Products
Improve your learning products with actionable course, student, and quiz engagement insights—create products your customers actually care about and are willing to stay/pay for—accelerating your path to growth.
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Data-Driven Proof of Impact and ROI
Prove your work is making a difference—use business performance data to understand trends in your business that help you plan, optimize, and really move the needle to drive ROI.
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Empowering Teams with Data and Insights
Unlock data and insights for your entire team— give your Course Admins, Group Analysts, and B2B Partners access to Thinkific Analytics and empower more people to make impactful data-driven decisions quickly.
Accessing Your Engagement Dashboards
- From your Admin Dashboard, select Analytics
- Select Engagement in the dropdown menu
- Select the desired tab
Giving Users Access to Your Engagement Dashboards
Access this feature on select Thinkific Plus plans! If you're already a Plus customer, reach out to your dedicated Customer Success Manager to learn more. Curious, but not yet on Plus? Discover how Plus can supercharge your business growth.
As a Site Owner, you have the ability to assign roles to users, granting them access to the Course, Quiz, and Student Performance Engagement Dashboards, as well as the Enrollments Dashboard within Thinkific Analytics. By designating individuals as Site Admins, Course Admins, or Group Analysts, you can provide them with tailored insights and empower them to make data-driven decisions.
Site Admins get comprehensive access to all Thinkific Analytics dashboards, enabling them to gain a holistic view of engagement across the entire platform. Group Analysts and Course Admins have restricted access to Engagement and Enrollment Dashboards, limiting their visibility to data specific to the Course or Group they are associated with.
This feature allows designated users to analyze engagement metrics, identify trends, and optimize their respective courses or groups to foster better student outcomes. By granting selective access to the Engagement Dashboards, you can distribute responsibilities, collaborate effectively, and enhance the overall learning experience for your students.
Learn more about How to Assign a User Role
Understanding Your Engagement Dashboards
The Engagement Overview Dashboard provides a comprehensive view of your students' engagement. It enables you to monitor engagement trends over time, identify the most successful learning products, keep tabs on the number of actively enrolled students, and even rank students based on their engagement levels. This dashboard is designed to assist you and your team in making informed, data-driven decisions to enhance the learning experience and improve the overall effectiveness of your product offerings.
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Engagement Trends
This chart shows the unique count of students who engaged with a course or community during the chosen time frame and for the chosen filters. You can change the period to daily, weekly, monthly, quarterly, or yearly using the Date Granularity filter. Engagement includes viewing or completing a lesson or interaction with communities including posting, commenting, replying to comments, and liking a post, comment, or reply.
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Engagement by Product
This chart shows the courses or communities with the highest number of unique students engaged during the chosen timeframe and for the chosen filters.
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Active Enrollments
"Active Enrollments" is defined as how many enrollments had access to courses or communities at each point in time during the chosen timeframe and for the chosen filters. A student has access to a community or course when they are enrolled and the enrollment expiry date has not been reached yet. You can change the period to daily, weekly, monthly, quarterly, or yearly using the Date Granularity filter. Note that this chart counts each enrollment, not each unique student.
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Engagement by Student
This table ranks students by the number of days each student has engaged with courses or communities in the chosen timeframe and for the chosen filters.
The Course Dashboard uncovers comprehensive insights into your students' interactions with your courses. This technical dashboard offers a wealth of data to help you make informed decisions and adjustments to adapt and optimize your course content for improved student engagement. These metrics allow you to analyze enrollment patterns, pinpoint disengaged students, and tailor your program to better cater to your audience. With the Course Dashboard, you can fine-tune your teaching strategies, ensuring that your students remain actively engaged and motivated in their educational journey.
If a student has recently enrolled or progressed through a course chapter or lesson, you may need to wait up to 24 hours to see this activity in your engagement reports. Reporting data is updated daily at 4 a.m. PDT.
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Total Enrollments
Count of enrollments that were created in the chosen date ranges and based on the chosen filters. This includes all active and expired course enrollments.
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Active Enrollments
Count of enrollments that were created in the chosen date ranges that are still not expired.
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Expired Enrollments
Count of enrollments that were created in the chosen date ranges that are expired.
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Enrollments Not Engaged
The number of enrollments that have not viewed or completed any course content, indicating potential disengagement or lack of progress within your students.
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% Course Completed
Categories students based on their Lesson Completion Rate to help you understand the progress and engagement levels of your students. The Lesson Completion Rate is the percentage of the lessons of a course a student has completed.
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Lesson Engagement
Summarizes engagement information for each lesson by providing details on lesson engagement, including the number of students who viewed and completed each lesson, average time spent on lessons, and more. This data helps you identify trends in student engagement and optimize lesson design accordingly.
The Communities Dashboard empowers Creators utilizing Communities to gain valuable insights into their member base and community engagement. With this dashboard, you can access key metrics and data to effectively manage and optimize your community. A comprehensive view of your community's activity allows you to gauge the level of engagement and identify the most active and top contributing members, and the impacts of their interactions. Whether you're seeking to nurture participation, track the success of your community and spaces, or simply understand the dynamics within it, the Communities Dashboard equips you with the insights required for effective community management and growth.
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Contributing Members
Count of unique members who have contributed to the community in the chosen timeframe and for the chosen filters. Contributions include posting, commenting under a post, replying to a comment, and liking posts, comments, or replies.
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Contributions
Count of contributions by members in the chosen timeframe and for the chosen filters.
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Cross-Member Contributions
Count of contributions by members to posts in the chosen timeframe and for the chosen filters. Cross-member contributions include commenting under a post, replying to a comment, and liking posts, comments, or replies.
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Contributing Members Trend
Count of unique contributing members over time in the chosen timeframe and for the chosen filters.
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Contributions Trend
Count of contributions over time broken down by the type of contribution (posts, comments, replies, likes) in the chosen timeframe and for the chosen Filters.
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Contribution Heatmap
The contribution heatmap shows the count of contributions for each day of the week for each week in the chosen timeframe and chosen filters. The heatmap has a 52-week limit. If a wider date range is chosen only the most recent 52 weeks are shown.
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Communities
Count of interactions in each community in the chosen timeframe and for the chosen filters.
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Spaces
Count of posts created in each space in the chosen timeframe and for the chosen filters.
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Members
Count of contributions by each member in the chosen timeframe and for the chosen filters sorted by the highest contributing member.
The Video Dashboard feature provides you with valuable insights into the interaction of your students with videos within your courses. By utilizing video analytics, you can easily identify the videos with the highest play rates and pinpoint the moments when students tend to drop off. This technical tool enables you to determine which videos are captivating and engaging for your audience, while also identifying areas that may require refinement. With this data-driven approach, you can make informed improvements to your content, enhancing the overall learning experience for your students.
Learn more about the Video Dashboard
Effortlessly access and analyze comprehensive reports on quiz performance to better understand your student’s engagement and performance with quizzes. Gain valuable insights into overall statistics and delve into the specifics of each question and answer while gaining insights into how users are progressing through their learning journey. Make data-driven decisions with comprehensive information to empower you to evaluate quiz effectiveness, optimize quizzes, and enhance the learning experience for your students.
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Average Score
The average score of all students who have completed a quiz based on the selected filters. This only includes quizzes that students have completed.
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Unique Student Completed
The unique count of students who have completed a quiz based on the selected filters.
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Score Distribution
Student scores are distributed in 10% increments based on the selected filters. This only includes quizzes that students have completed.
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Most Completed Quiz
Top 30 most completed quizzes based on the selected filters.
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Number of Attempts
Student's quiz attempts distribution based on the selected filter. Each time a student starts a quiz and completes it will be counted as an attempt. This only includes quizzes that students have completed.
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Chapters by Quiz Average Score
Average student score in each chapter based on the selected filters. This only includes quizzes that students have completed.
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Quiz Performance
Quiz performance shows students' performance on each quiz based on the selected filters. This includes completion count, average score, pass rate, and number of questions currently in the quiz. This only includes quizzes that students have completed.
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Question Performance
Question performance shows students' performance on each question based on the selected filters. This includes attempt count, successful attempts, count of correct answers, count of incorrect answers, and correct answer ratio. This only includes quizzes that students have completed.
The Student Performance Dashboard gives visibility into each learner's progress over time, allowing you to track their advancement and identify specific areas where additional support or resources may be required. This level of insight empowers you to personalize your content and learning experiences according to the unique needs of your students. By tailoring your approach, you can enhance engagement and boost retention rates, ensuring that they receive the optimal support they need to succeed.
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Student Information
This table contains the student’s name, email, count of course and community enrollments, count of completed course enrollments, student sign-up, and last sign-in date.
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Course Engagement
This table provides a summarized view of a student’s interaction with the course. It includes information on course progress, enrollment date, start date, and course completion date in case the student has completed the course.
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Lesson Engagement
This table provides a summarized view of the student’s interaction with the lesson. It includes information on the approximate time spent on the lesson, whether the student has completed the lesson, and the completion date.
Note that this feature is currently in Beta. If you have any feedback, please let us know!
The SCORM Dashboard provides reporting for SCORM-compliant courses created using the instructions here: Create SCORM-Compliant Courses. This dashboard offers a look at the pass/fail rates of your learners in SCORM courses and their scores (where applicable and when provided by the SCORM package configuration). These metrics allow you to analyze learner success rate and tailor your program to better cater to your audience. With the SCORM Dashboard, you can fine-tune your teaching strategies, ensuring that your students remain actively engaged and motivated in their educational journey. Learn more about SCORM reporting here: SCORM Course Reporting.
If a student has recently enrolled or progressed through a course chapter or lesson, you may need to wait up to 24 hours to see this activity in your engagement reports. Reporting data is updated daily at 4 a.m. PDT.
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Completed Students
Count of students who have completed the course(s).
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Passed Students
Count of students who have passed the course(s).
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Failed Students
Count of students who have failed the course(s).
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Average Score
The average score of all students, ranging between 0 and 100. Individual student's score is calculated by dividing the student's raw score by the maximum score specified in the course. Only includes students who have completed the course(s).
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Score Distribution
This chart illustrates the distribution of students' scores, categorized in 10-percent increments. Only includes students who have completed the course(s).
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Course Details
Completion, pass/fail, and score information, broken down by each individual SCORM course.
Filtering and Exporting Your Dataset
How to Export a Full Dataset from a Report