Thinkific Analytics: Engagement Dashboards

The Engagement Overview Dashboard provides a comprehensive view of your students' engagement. It enables you to monitor engagement trends over time, identify the most successful learning products, keep tabs on the number of actively enrolled students, and even rank students based on their engagement levels. This dashboard is designed to assist you and your team in making informed, data-driven decisions to enhance the learning experience and improve the overall effectiveness of your product offerings.

• Engagement Trends
  This chart shows the unique count of students who engaged with a course or community during the chosen time frame and for the chosen filters. You can change the period to daily, weekly, monthly, quarterly, or yearly using the Date Granularity filter. Engagement includes viewing or completing a lesson or interaction with communities including posting, commenting, replying to comments, and liking a post, comment, or reply.
  
   
• Engagement by Product
  This chart shows the courses or communities with the highest number of unique students engaged during the chosen timeframe and for the chosen filters.
  
   
• Active Enrollments and Active Users
  This chart shows two metrics at each point in time: Active Enrollments (the number of enrollments that had access to a course or community) and Active Users (the number of unique students who had access). A student is considered to have access at a given point in time if they were enrolled and their enrollment expiry date was on or after that date. The chart reflects the selected timeframe and filters, and the Date Granularity filter lets you adjust the view to daily, weekly, monthly, quarterly, or yearly intervals.
  
   
• Engagement by Student
  This table ranks students by the number of days each student has engaged with courses or communities in the chosen timeframe and for the chosen filters.

The Course Dashboard uncovers comprehensive insights into your students' interactions with your courses. This technical dashboard offers a wealth of data to help you make informed decisions and adjustments to adapt and optimize your course content for improved student engagement. These metrics allow you to analyze enrollment patterns, pinpoint disengaged students, and tailor your program to better cater to your audience. With the Course Dashboard, you can fine-tune your teaching strategies, ensuring that your students remain actively engaged and motivated in their educational journey.

If a student has recently enrolled or progressed through a course chapter or lesson, you may need to wait up to 24 hours to see this activity in your engagement reports. Reporting data is updated daily at 4 a.m. PDT.

• Total Enrollments
  Count of enrollments that were created in the chosen date ranges and based on the chosen filters. This includes all active and expired course enrollments.
   
• Active Enrollments
  Count of enrollments that were created in the chosen date ranges that are still not expired.
   
• Expired Enrollments
  Count of enrollments that were created in the chosen date ranges that are expired.
   
• Enrollments Not Engaged
  The number of enrollments that have not viewed or completed any course content, indicating potential disengagement or lack of progress within your students.
   
• % Course Completed
  Categories students based on their Lesson Completion Rate to help you understand the progress and engagement levels of your students. The Lesson Completion Rate is the percentage of the lessons of a course a student has completed.
   
• Monthly Cohort Progress
  This table displays the average progress of enrollments, grouped by the month of their enrollment date. The Average Progress may represent either the completion rate or the view rate of the course, depending on the metric selected in the Progress Metric Selector filter.
   
• Bundle Progress
  This table displays the average progress of enrollments, grouped by the bundles they are enrolled in. The Average Progress may represent either the completion rate or the view rate of the course, depending on the metric selected in the Progress Metric Selector filter.
   
• Group Progress
  This table displays the average progress of enrollments, grouped by the group the enrolled student belongs to, if any. The Average Progress may represent either the completion rate or the view rate of the course, depending on the metric selected in the Progress Metric Selector filter.
   
• Lesson Engagement
  Summarizes engagement information for each lesson by providing details on lesson engagement, including the number of students who viewed and completed each lesson, average time spent on lessons, and more. This data helps you identify trends in student engagement and optimize lesson design accordingly.

The Communities Dashboard empowers Creators utilizing Communities to gain valuable insights into their member base and community engagement. With this dashboard, you can access key metrics and data to effectively manage and optimize your community. A comprehensive view of your community's activity allows you to gauge the level of engagement and identify the most active and top contributing members, and the impacts of their interactions. Whether you're seeking to nurture participation, track the success of your community and spaces, or simply understand the dynamics within it, the Communities Dashboard equips you with the insights required for effective community management and growth.

• Contributing Members
  Count of unique members who have contributed to the community in the chosen timeframe and for the chosen filters. Contributions include posting, commenting under a post, replying to a comment, and liking posts, comments, or replies.
  
   
• Contributions
  Count of contributions by members in the chosen timeframe and for the chosen filters.
  
   
• Cross-Member Contributions
  Count of contributions by members to posts in the chosen timeframe and for the chosen filters. Cross-member contributions include commenting under a post, replying to a comment, and liking posts, comments, or replies.
  
   
• Contributing Members Trend
  Count of unique contributing members over time in the chosen timeframe and for the chosen filters.
  
   
• Contributions Trend
  Count of contributions over time broken down by the type of contribution (posts, comments, replies, likes) in the chosen timeframe and for the chosen Filters.
  
   
• Contribution Heatmap
  The contribution heatmap shows the count of contributions for each day of the week for each week in the chosen timeframe and chosen filters. The heatmap has a 52-week limit. If a wider date range is chosen only the most recent 52 weeks are shown.
  
   
• Communities
  Count of interactions in each community in the chosen timeframe and for the chosen filters.
  
   
• Spaces
  Count of posts created in each space in the chosen timeframe and for the chosen filters.
  
   
• Members
  Count of contributions by each member in the chosen timeframe and for the chosen filters sorted by the highest contributing member.

The Video Dashboard feature provides you with valuable insights into the interaction of your students with videos within your courses. By utilizing video analytics, you can easily identify the videos with the highest play rates and pinpoint the moments when students tend to drop off. This technical tool enables you to determine which videos are captivating and engaging for your audience, while also identifying areas that may require refinement. With this data-driven approach, you can make informed improvements to your content, enhancing the overall learning experience for your students.

Learn more about the Video Dashboard.

Effortlessly access and analyze comprehensive reports on quiz performance to better understand your student’s engagement and performance with quizzes. Gain valuable insights into overall statistics and delve into the specifics of each question and answer while gaining insights into how users are progressing through their learning journey. Make data-driven decisions with comprehensive information to empower you to evaluate quiz effectiveness, optimize quizzes, and enhance the learning experience for your students.

• Average Score
  The average score of all students who have completed a quiz based on the selected filters. This only includes quizzes that students have completed.
   
• Unique Student Completed
  The unique count of students who have completed a quiz based on the selected filters.
   
• Score Distribution
  Student scores are distributed in 10% increments based on the selected filters. This only includes quizzes that students have completed.
   
• Most Completed Quiz
  Top 30 most completed quizzes based on the selected filters.
   
• Number of Attempts
  Student's quiz attempts distribution based on the selected filter. Each time a student starts a quiz and completes it will be counted as an attempt. This only includes quizzes that students have completed.
   
• Chapters by Quiz Average Score
  Average student score in each chapter based on the selected filters. This only includes quizzes that students have completed.
   
• Quiz Performance
  Quiz performance shows students' performance on each quiz based on the selected filters. This includes completion count, average score, pass rate, and number of questions currently in the quiz. This only includes quizzes that students have completed.
   
• Question Performance
  Question performance shows students' performance on each question based on the selected filters. This includes attempt count, successful attempts, count of correct answers, count of incorrect answers, and correct answer ratio. This only includes quizzes that students have completed.

View and analyze comprehensive survey results to better understand your students’ experiences, motivations, and feedback. The Survey Dashboard brings all response data together in one clear, centralized view - allowing you to quickly identify completion trends and explore individual questions. Understand how completion rate changes over time and by a survey, and see all individual responses at a glance without leaving Thinkific.

• Students enrolled
  Count of students who are enrolled in a course that contains an accessible survey within the specified time frame, course, and group.
   
• Students completed a survey
  Count of students who have recorded at least one completed survey attempt within the specified time frame, course, and group.
   
• Students with no surveys completed
  Count of students who are actively enrolled in a course (as defined by "Students enrolled"), but who have not recorded any completed survey attempts within the specified time frame, course, and group.
   
• Survey started
  Count of all survey attempts initiated by students within the specified time frame, course, and group. Note: A single student may contribute more than once to this count, as they can start multiple surveys.
   
• Surveys completed
  Count of all survey attempts marked as complete by students within the specified time frame, course, and group. Note: A single student may contribute more than once to this count as they can complete multiple surveys.
   
• Completion rate
  The rate of surveys completed over the total surveys started within the specified time frame, course, and group. (Calculated as: Surveys Completed / Survey Started).
   
• Completion rate over time
  A chart illustrating the trend of survey engagement by plotting the count of surveys started, surveys completed, and the resulting completion rate (calculated as: Surveys Completed / Survey Started). The view can be adjusted (daily, weekly, etc.) using the date granularity filter for the specified time frame, course, and group.
   
• Completion rate by survey
  A table summarizing the performance of each individual survey. For each survey, it displays the count of attempts, the count of enrolled students who attempted it, the count of completions, and the overall rate of completion (calculated as: Surveys Completed / Survey Started). The table is ordered by the total number of attempts within the specified time frame, course, and group.
   
• Response distribution
  A table summarizing the frequency and distribution of all answer choices for every question across all surveys. The data is organized and sorted by the survey name, the question's position within the survey, and the position of the corresponding choice or scale option within the specified time frame, course, and group.
   
• Response details
  A table providing a summary of the specific, completed answers submitted by students for every question across all surveys within the specified time frame, course, and group.
   

The Student Performance Dashboard gives visibility into each learner's progress over time, allowing you to track their advancement and identify specific areas where additional support or resources may be required. This level of insight empowers you to personalize your content and learning experiences according to the unique needs of your students. By tailoring your approach, you can enhance engagement and boost retention rates, ensuring that they receive the optimal support they need to succeed.

• Student Information
  This table contains the student’s name, email, count of course and community enrollments, count of completed course enrollments, student sign-up, and last sign-in date.
  
   
• Course Engagement
  This table provides a summarized view of a student’s interaction with the course. It includes information on course progress, enrollment date, start date, and course completion date in case the student has completed the course.
  
   
• Lesson Engagement
  This table provides a summarized view of the student’s interaction with the lesson. It includes information on the approximate time spent on the lesson, whether the student has completed the lesson, and the completion date.

Note that this feature is currently in Beta. If you have any feedback, please let us know!

The SCORM Dashboard provides reporting for SCORM-compliant courses created using the instructions here: Create SCORM-Compliant Courses. This dashboard offers a look at the pass/fail rates of your learners in SCORM courses and their scores (where applicable and when provided by the SCORM package configuration). These metrics allow you to analyze learner success rate and tailor your program to better cater to your audience. With the SCORM Dashboard, you can fine-tune your teaching strategies, ensuring that your students remain actively engaged and motivated in their educational journey. Learn more about SCORM reporting here: SCORM Course Reporting.

If a student has recently enrolled or progressed through a course chapter or lesson, you may need to wait up to 24 hours to see this activity in your engagement reports. Reporting data is updated daily at 4 a.m. PDT.

• SCORM Course Enrollments
  Count of enrollments in the specified time frame for the chosen SCORM courses.
   
• SCORM Course Enrolled Learners
  Count of learners enrolled in the specified time frame for the chosen SCORM courses.
   
• Completion Rate
  A visual of the different completion statuses for learners across a course. Completion statuses are either Not Attempted, Incomplete, Complete, or Unknown.
   
• Success Rate
  A visual of the different success statuses for learners for a course. Success statuses can be Pass, Fail, or Unknown.
   
• SCORM Course Details
  A table summarizing the details of each SCORM course. For each course, it displays the count of enrolled learners, the count of learners who completed the course, the completion rate (calculated as Completed Learners/Enrolled Learners), the count of learners who passed the course, the pass rate (calculated as Passed Learners/Completed Learners), the passing grade as well as the average time spent for this course by all learners. The table is ordered by Course Name.
   
• Average score
  The average score of all learners, ranging between 0 and 100, in the specified time frame for the chosen SCORM courses. Individual score is calculated by dividing the learner's raw score by the maximum score specified in the course. These only include learners enrolments who have completed a course with a SCORM package.
   
• Score Distribution
  This chart illustrates the distribution of learners’ scores, categorized in 10 percent increments. These only include learners enrolments who have completed a course with a SCORM package.
   
• Average Score By Learner
  A table summarizing the average score of each learner and the number of SCORM courses they are enrolled in for the specified timeframe. The table is ordered by the count of Enrolled Courses.
   
• Interactions: Summary Per Description
  A table summarizing how learners are interacting with every description (questions or prompts) in the course, including the average attempts per learner and accuracy rate (correct interactions divided by all interactions). The data is organized and sorted by the course name.
   
• Interactions: Summary Per Description and Learner
  A table summarizing each learner’s interaction with every description (questions or prompts) point in the course, including the count of attempts and accuracy rate (correct interactions divided by all interactions). The data is organized and sorted by the ‘Course Name’ and ‘Student Email’.
   

This feature is currently in beta. Access is limited during this stage and not widely available.

The Thinker Dashboard provides reporting for Thinker - AI Teaching Assistant. This dashboard provides insights into its usage and effectiveness with your learners, such as total users, number of responses, estimated hours saved, and most active students. 

The analytics page also includes a detailed message history, allowing you to review all conversations or filter them by a specific user to see their interactions, as well as view which responses your learners marked as thumbs up or thumbs down. Learn more about Thinker here: Thinker - AI Teaching Assistant

Some reporting data takes time to populate. Please allow 24 hours for your data to refresh.

• Thinker messages
  Total number of messages sent by Thinker including introductions in the selected time period.
   
• Estimated hours saved by Thinker responses
  Estimated total hours saved by Thinker in the selected time period. The calculation assumes a human would take an average of 5 minutes to answer each message. Only billable Thinker messages are included in this calculation.
   
• Learners interacting with Thinker
  Total number of unique users that have sent a message to Thinker in the selected time period.
   
• Credit usage
  The number of credits consumed in the selected conversation date period. Currently credits are calculated as one credit per Thinker message for messages that require an AI agent run. You can adjust the time period with the date granularity filter.
   
• Message volume
  Volume of messages from Thinker, including introductory messages, and messages from users in a selected conversation date period. You can adjust the time period with the date granularity filter.
   
• Learner usage
  Number of unique users that have sent a message to Thinker in a selected conversation date period. You can adjust the time period with the date granularity filter.
   
• Learner message count
  A list of users who have messaged Thinker and the total number of messages sent during the selected time period.
   
• Reaction breakdown
  User reactions to messages from Thinker during the selected time period. Users can give each message an optional positive (thumbs-up) or negative (thumbs-down) reaction.
   
• Reactions over time
  Positive (thumbs-up) or negative (thumbs-down) user reactions to messages from Thinker during the selected time period. You can adjust the time period with the date granularity filter.
   
• Message history
  A complete conversation history between users and Thinker, in the order the messages were sent. Includes the location and URL where learners asked their questions.