General Payments FAQs

How Does Stripe's Restricted Business Update Impact My Thinkific Account?
Why am I getting an error message on my PayPal checkout?
How do I get paid?
If I connect with Thinkific Payments, can I use Stripe and PayPal to accept student payments too?
Did my student's purchase go through Thinkific Payments, Stripe, or PayPal?
Change Your Currency
Can I change the currency of my site if I have already accepted payment in a different currency?
Why can't I change my currency?
Can I pause a student's subscription or payment plan?
What happens to existing students if I change my subscription price?
Can I Update the Subscription Price for Currently Subscribed Students?
Can I change a student's subscription billing date?
If a student cancels their subscription, do they lose access to my course?
What happens if my student's subscription or payment plan fails?
What cards types are accepted by PayPal?
EU’s Revised Payment Service Directive (PSD2)
Why does PayPal checkout require a US address?