If a student cancels their subscription, do they lose access to my course?

    Plan Availability
    Legacy Plans
    Platform

If a student cancels their subscription, they will have access to the course or bundle until the next renewal or billing date occurs and no payment is made, at which time their access will be revoked.

For example, if a student ends the subscription on Sept 1 and the next billing date is Sept 30, they will have access for 30 days and then lose access on Sept 30.

If you want to manually end a student's enrollment earlier, see How to Unenroll Students.

 

Was this article helpful?
20 out of 32 found this helpful