When you set your product pricing, you have the option to limit the amount of days that new sign ups will have access to your product.
About This Feature
When an enrollment duration is set, any users who enroll in your course, bundle, membership, or community through the Thinkific checkout will automatically lose access to your product after the amount of days specified in your enrollment duration settings.
You can set enrollment duration by number of days.
For example: if your enrollment duration is 30 days, and a user enrolls in a course on Jan 1st, they will automatically lose access to the course on Jan 31st.
Enrollment duration is optional and set at a per price level. This means you can apply an enrollment duration for your primary product price as well as any additional prices for your product. If there is no enrollment duration set for your price, any users who enroll will have unlimited access to your product.
How to Set Enrollment Duration
Set an Enrollment Duration for a Course
- Go to Manage Learning Products
- Select Courses
- Click on the image of the course you want to edit
- Select Pricing
- If you haven't set a price yet, see Set Your Product Pricing
- If you have already set a price, click the ellipses (3 dot icon) on your pricing option
- Click Edit
- Under Enrollment Duration, input your desired number of days
- Click Save
Set an Enrollment Duration for a Bundle
- Go to Manage Learning Products
- Select Bundles
- Click on the image of the bundle you want to edit
- Select Pricing
- If you haven't set a price yet, see Set Your Product Pricing
- If you have already set a price, click the ellipses (3 dot icon) on your pricing option
- Click Edit
- Under Enrollment Duration, input your desired number of days
- Click Save
Set an Enrollment Duration for a Community
- Go to Manage Learning Products
- Select Communities
- Click on the image of the community you want to edit
- Select Pricing
- If you haven't set a price yet, see Set Your Product Pricing
- If you have already set a price, click the ellipses (3 dot icon) on your pricing option
- Click Edit
- Under Enrollment Duration, input your desired number of days
- Click Save
Set an Enrollment Duration for a Membership
- Go to Manage Learning Products
- Select Memberships
- Click on the image of the membership you want to edit
- Select Pricing
- If you haven't set a price yet, see Set Your Product Pricing
- If you have already set a price, click the ellipses (3 dot icon) on your pricing option
- Click Edit
- Under Enrollment Duration, input your desired number of days
- Click Save
Important Considerations
- Enrollment duration can only be set when using the Thinkific checkout. This means you will need to use one of our built in payment integrations.
- Enrollment duration is optional and set at a per price level. If you have multiple pricing options, you can set a duration for each pricing option.
- We don't recommend including an enrollment duration if you are selling your product as a pre-order (pre-orders are only available for certain product types) because the day count will begin as soon as the product is purchased. If you want to remove access to pre-order users at a later date, check out Bulk Unenroll.
- If you change your enrollment duration, the new duration will only apply to new enrollments. If you want to edit a previous user's enrollment duration, you can always manually adjust their expiry date: How to Edit a user's Course Expiry Date
- Enrollment duration is not applied for manual enrollments. If you need edit an enrollment duration for a user that was manually enrolled, see: How to Edit an Expiry Date
- If you are setting up a Payment Plan for your product, make sure to review Enrollment Duration Considerations
- If you expect your users to retake a course after their enrollment expires, see: How can a user repeat a course?