Turn on a community welcome email for your students to provide them with confirmation they have joined and with a link to start participating!
In this article:
How to Turn On Community Welcome Emails
About This Feature
Community welcome emails can be turned on to notify students when they first sign up for your community! They will provide a link for your new member to easily access your community and login to your site.
How to Turn On Community Welcome Emails
- Go to Support Your Students
- Select Notifications
- Make sure you are on the Student notifications tab
- Click the toggle beside Community Welcome Email
- Your Community welcome email is on when the toggle appears yellow and is on the right
In order to turn student email notification on or off, you must be a Site Admin or Site Owner.
Frequently Asked Questions
A student just enrolled in a Pre-Order of one of my communities. Do they still receive the community welcome email?
Yes, students who enroll in communities set to pre-order will also receive the community welcome email.
I manually enrolled a student into one of my communities within the Admin Dashboard. Do they still receive the community welcome email?
Yes, students manually enrolled with also receive the community welcome email.
If a student re-enrolls in a community, will they receive another community welcome email?
No, if a student's enrollment in a community expires, and they then re-enroll in the same community, they will not be sent a second community welcome email.