By offering additional, popular payment methods such as digital wallets, you can provide your learners around the world with more convenience and flexibility. This makes it easier for them to buy from you, helping you increase your sales.
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About This Feature
Creators on TCommerce: Powered by Thinkific Payments* can leverage Digital Wallet payment methods.
*in Thinkific Payment-supported countries
Digital wallets are electronic versions of traditional physical wallets. They allow learners to store and manage their payment information, such as credit and debit cards, in a secure digital format. When making a purchase, they can use their digital wallet to pay instead of using a physical card.
- Faster Payments
Allows your learners to complete transactions quickly without the need to enter payment information or navigate to a third-party payment gateway. - Customer Convenience
Offers a convenient payment option by allowing learners to store multiple payment methods in one place and make purchases with just a few clicks. TCommerce offers multiple, convenient, frequently used payment options across different regions, helping you provide your audience with more convenient ways to pay. - Mobile-friendly
Digital wallets are designed with mobile devices in mind, making them a popular payment option for those who prefer to shop on their smartphones or tablets.
How Digital Wallets Work
Once you have set up your account with Thinkific Payments, you will gain instant access to the suite of features that TCommerce has to offer — including digital wallet payment options.
To use a digital wallet, learners will need to first set up an account with a provider. They will then add their payment information to the account, and link it to their device. When checking out, they can select to pay with a digital wallet, and can then select their preferred provider and complete the transaction.
You will be able to see which digital wallet a learner used to purchase your product through the Orders Table or Transactions Table. When a learner purchases using their digital wallet, you will receive the transaction amount in your bank account via Thinkific Payments, just like credit card transactions.
Supported Providers
| Provider | Supported Countries and Regions | Supported Browsers |
| Apple Pay | Apple Pay supported countries and regions | Available on Safari (version 10.1+) |
| Google Pay | Google Pay supported countries and regions | Available on Google Chrome (version 61+) |
| Cash App | United States | Available on all browsers |
| Link by Stripe | North America, Europe, Asia-Pacific | Available on all browsers |
Transaction Fees
| Provider | Transaction Fee | Supported Transaction Type |
| Standard Thinkific Payments transaction fee, with no additional fees |
One-time payments Subscriptions Payment plans |
|
| 3.9% + 30 cents per transaction for domestic payments, with any international transactions facing standard fees | One-time payments only |
Processing Returns
To issue a refund for purchases made using digital wallets, you can use the Thinkific dashboard and follow the same process as you would for a standard credit card transaction processed by Thinkific Payments. There is no transaction fee to refund a purchase, but the transaction fees from the original purchase are not refunded.
If you need to refund a purchase made with CashApp, you can issue a full or partial refund for up to 7 years after the original purchase. CashApp will process the refunds asynchronously and refund the original payment method (either the customer’s Cash App balance or linked debit card) once you initiate the refund.
Frequently Asked Questions
Why is this payment method enabled by default?
Digital wallet options are another tool available in the suite of tools TCommerce offers! This means that for all TCommerce users, you automatically get access to new and innovative features, first.
We have found that digital wallet payment options are a highly requested feature from students and can help improve conversions rates, so we've been working hard to make this option available.
If you have concerns, digital wallets can be turned off at a site level. Please reach out to our Support team for assistance.