Send a Bundle Welcome Email

Selling multiple courses in a bundle? Send your students a bundle welcome email when they first enroll to introduce them to your courses and provide first steps!

About This Feature

If you are using Bundles to group and sell multiple courses together, a great way to engage your users after they purchase or enroll in one is by sending them a bundle welcome email.

Bundle welcome emails are customizable emails that can be sent to your students upon registration in a particular bundle.

How It Works

A bundle welcome email is sent when a student enrolls into a course bundle. By default the email will automatically populate the names of the courses included within the bundle as well as personalized details like your student's name.

Bundle and Course Welcome Emails

When using both course welcome emails and bundle welcome emails in your workflow, it's important to understand how they work together because courses can be enrolled in both individually and through a bundle.

When a student enrolls in a bundle, they will only receive the bundle welcome email. Alternatively, if they enroll in a course that is within that bundle, they will only receive the course welcome email.

Legacy Bundle Welcome Emails

Previous to bundle welcome emails, we used to send individual course welcome emails for each course included in a bundle when a student enrolled. You only need to take note of this if you see a (Legacy bundle) label on your bundle. You can simply disable this legacy mode by turning the Bundle Welcome Email toggle off. The toggle will appear grey when it is off:

Email Variables

When customizing your email content, you can use the following dynamic variables to inject data into your message. You can use these to automatically pull in the student's name, course name and more! For more information on email variables, see our guide on Email Variables.

Site Variables

{{user_full_name}}	Inserts first name and last name
{{user_first_name}}	Inserts first name only
{{user_last_name}}	Inserts last name only
{{user_email}}	Inserts the email address
{{bundle_name}}	Inserts the name of your bundle
{{site_name}}	Inserts the name of your course site
{{site_url}}	Inserts your Thinkific site URL
{{sign_in_url}}	Inserts a link to yoursite.thinkific.com/users/sign_in where students can sign in to your course site
{{edit_notifications_url}}	Inserts a link to yoursite.thinkific.com/account/notifications where students can update notification preferences
{{% exceeds_course_limit %}}	Included by default to prevent the email from overwhelming your student with a long list of courses. It will apply if the bundle contains more than 25 courses. See details below.
{{express_sign_in_url}}	Inserts the express sign in URL for the student

{{% exceeds_course_limit %}} Variable

{{% exceeds_course_limit %}} means that the course content for the courses listed in your template will only apply to the first 25 courses within that bundle. If you have less than 25 bundles listed, then all course information will be displayed. The idea behind this is that if you have 50 courses within the bundle, students don't receive an email which is excessively long. If you have more than 25 courses listed in the bundle, after the 25th course listed, your email will say ...and more!

If you'd like to display different text after the 25th course, you can change the following text:

Course Variables

You can loop through the courses in your bundle to display information about each of them. This means you can choose variables like course name and instructor name to display automatically for all courses. To include a loop in your email content use this structure:

{% for course in courses %}
add course variables here
{% endfor %}

Here's an example of what that will look like:

These variables are available to use in the loop for each of the courses in your bundle.

{{course.name}}	Inserts the name of your course
{{course.take_link}}	Link to start the course
{{course.review_link}}	Inserts a link to review your course
{{course.instructor_full_name}}	Inserts the full name of the instructor assigned to the course
{{course.instructor_first_name}}	Inserts the first name of the instructor assigned to the course
{{course.instructor_last_name}}	Inserts the last name of the instructor assigned to the course

How to Edit Your Bundle Welcome Email

Go to Support Your Students
Select Notifications
Make sure you are on the Student notifications tab
Select Bundle welcome email in the left menu
Beside your desired course, click Edit
Make your desired changes
Click Save

Note: We recently released a security update for the text editor. The Upload File button is now restricted to document and media files.

How to Turn On Your Bundle Welcome Email

Go to Support Your Students
Select Notifications
Make sure you are on the Student notifications tab
Click Bundle welcome email in the left menu
Locate your desired course and click the toggle beside the course name
Your Bundle welcome email is on when the toggle appears yellow and is on the right

How to Turn Off Your Bundle Welcome Email

Go to Support Your Students
Select Notifications
Make sure you are on the Student notifications tab
Click Bundle welcome email in the left menu
Locate your desired course and click the toggle beside the course name
Your Bundle welcome email is off when the toggle appears grey and is on the left

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