Course reviews are a great way to get feedback on your course, and good reviews are also a great selling point for a course when added to a landing page as a testimonial! Courses on your Thinkific course site can be set to allow or disallow student reviews.
Student reviews must be enabled before you can collect feedback and testimonials.
Enabling Student Reviews
To allow reviews for your courses, go to Reviews in your admin dashboard. From here you can either Enable reviews for all or choose specific courses to accept reviews using the check boxes beside the course's name.
Once reviews have been enabled, students enrolled on that course will be able to submit a written review and rate it out of 5 stars. This option will be available from both their student dashboard and from within the course player (after completing all the lessons in a chapter):
Course Reviews will not appear after Free Preview lessons.
Seeing Course Reviews
When a review is submitted, it will appear under Newest Reviews section of Reviews in your Admin Dashboard. Selecting See Reviews will take you to a list of all reviews for that course.
From here you can choose to approve individual, or all, reviews. Once approved, the review can now appear on the course landing page, and an average of your approved reviews' ratings will be shown on your course card.
You can also select to Title of the review, which enables you to change the review or delete it.
Note: This part of the article is for anyone using a site theme with a version 2.0.0 or higher. If you're using an older site theme, you can toggle the visibility of course reviews in the Reviews settings of the Landing page tab of your course builder.
When you're editing your course landing page in Site Builder, you can add a section that can pull in an approved review for one of your courses. This will be displayed for anyone visiting the course landing page as a testimonial.
The section name and options depend on your site's theme, but you can get started by adding a section:
From here you can click into the section to select a review to display on your course landing page:
Your landing page will now display the reviews you have selected for that course on the landing page!
Frequently Asked Questions
Can a student write more than one review for the same course?
Only one review can be submitted for each course a student is enrolled in. If your student tries to access the review link after they have already submitted a review, they will be able to see their previously submitted response and make updates if desired.