As of May 19th 2022, all new Creators located in Canada or the USA who sign up for Free and Basic plans will have Thinkific Payments set as their default payment processor. Learn more about this update: Thinkific Payments Updates: What to Know
Question
- How much does Thinkific Payments cost to use?
- What does Thinkific Payments cost compared to Stripe?
Solution
Thinkific Payments and Stripe
Thinkific Payments uses the same fees as Stripe. Moving from one processor to another will not affect your transaction costs.
Transaction Fees
Canadian-Based Businesses
If you're located in Canada, the fees for successful one-time payment transactions are 2.9% + 30 cents, +0.6% for international cards, and +2% if currency conversion is required.
If you're located in Canada, the fees for each successful subscription and payment plan payment are 2.9% + 30 cents, +0.6% for international cards, +2% if currency conversion is required, and +0.5% subscription fee.
US-Based Businesses
If you're located in the United States, the fees for successful one-time payment transactions are 2.9% + 30 cents, +1% for international cards, and +1% if currency conversion is required.
If you're located in United States, the fees for each successful subscription and payment plan payment are 2.9% + 30 cents, +1% for international cards, +1% if currency conversion is required, and +0.5% subscription fee.
Refunds to Students
There are no fees to refund a charge. However, the fees from the original charge are not returned. This is true for full and partial refunds.
Seeing Individual Fees
To see how much you are being charged on any particular transaction, you can check your Orders Report: the Fees column will display any fees associated with a particular Order, and the Provider column will show who processed the payment.
Important Considerations
- If you're looking for more information about fees, please email payments-support@thinkific.com.
Learn More About
Did my student's purchase go through Thinkific Payments, Stripe, or PayPal?