- Why does my student see Prerequisite(s) have not yet been completed! when they are enrolled in a Free Preview?
- Why can't my student access the Free Preview lesson?
You can use both our Free Preview and prerequisite lessons features in your course. However, just make sure that you do not have any prerequisite lessons in any Chapters preceding the Chapter(s) that includes your Free Preview lesson(s).
A prerequisite lesson will prevent a student from being able to move to the next Chapter in your course until the prerequisite is complete.
For example, let's say Lesson 1 in Chapter 1 is set as a prerequisite lesson (and not as a Free Preview lesson) and Lesson 2 in Chapter 2 is set as a Free Preview lesson. Students who sign up for the Free Preview will be blocked from accessing Lesson 2 in Chapter 2, because they can't complete the prerequisite, Lesson 1 in Chapter 1.
To resolve this, in this example, you would need to remove the prerequisite setting in Lesson 1 Chapter 1 or make sure the prerequisite lesson is also set as a Free Preview lesson.