When viewing your students' progress, you will see a viewed percentage and completed percentage. This article will cover the difference between these values and how they are tracked.
Viewed percentage increases when a student clicks on a lesson within the Course Player side bar. As soon as they click on the lesson name and that lesson is loaded, it will count as viewed. The student does not necessarily need to interact with the content in order for it to count towards the viewed percentage. For example, if your student clicked to access a particular video lesson, but did not actually play the video, that lesson would still count towards their viewed percentage.
Viewed percentage is calculated as follows:
Viewed percentage = Viewed lessons / Total lessons x 100%
Completed percentage increases when a student not only views a lesson, but when they click the Complete & continue button to mark the lesson as complete. When a lesson is marked as complete, there will also be a checkmark indicator to the left of the lesson name in the Course Player side bar:
Completed percentage is calculated as follows:
Complete percentage = Completed lessons / Total lessons x 100%
If you would like to change the text of your Complete & continue button, see Modify Site Text.
Frequently Asked Questions
Why does my student have a higher viewed percentage than completed percentage?
This means your student has navigated to lessons within your course, but has not selected the Complete & continue button to mark those lessons as complete.
Why is my student at 100% completion, but has viewed less than 100%?
This means that the student completed the course previously and new content has been added to the course since they originally completed it. This is intentional default behavior to ensure students who completed the course in the past do not lose their completed status if you make updates later.
If you want students to log back in and complete the new content, you can adjust their status by Recalculating Progress.