Introducing Group Experiences: Branded Learner Hub Experiences for Every Group

Group Experiences lets Thinkific Plus customers deliver a distinct, tailored Learner Hub experience to each learner group. It's made up of two components that work together: a custom catalog (a curated list of products for a group) and a learner hub version (branded logo, colors, and navigation for a group) - without standing up a separate Thinkific site.

Applies to:

• Plan: Thinkific Plus
  • Custom catalogs are included with all Thinkific Plus plans
  • Learner hub versions (branding customization) are available as a paid add-on exclusively for Thinkific Plus customers
• Role: Site Owner, Site Admin
• Platform: Web (Learner Hub required)

How Group Experiences Works

Group experiences are made up of two independent capabilities that tie directly to your existing Thinkific groups - there's no separate configuration system and no custom domain required. You can set up either capability on its own, or both together for a fully tailored group experience:

• Custom catalog: A curated set of published products that a group's learners are allowed to see and access. Instead of showing every published product, the Learner Hub catalog for that group displays only the products you've selected for it, and learners in that group can only enroll in or access products from that curated list. Custom catalogs are available to all Plus customers with no limit on how many you can create.
• Learner hub version: A branded configuration of styles (logo, primary color, font, corner radius) and navigation. When you assign a learner hub version to a group, every learner in that group automatically sees the Learner Hub and Course Player rendered with that group's branding. Learner hub versions are a purchasable add-on, and the number you can create depends on how many you've purchased.

Learner hub versions are available as an add-on for Thinkific Plus customers. If you're already on a Plus plan, reach out to your dedicated Customer Success Manager to learn more.

Important Considerations

• Learners who belong to multiple customized groups see a single branded experience.
• A custom catalog can only be assigned to one group at a time. A learner hub version, on the other hand, can be assigned to as many groups as you'd like.
• Custom domains per group are not supported - all groups share the account's existing domain.
• Learner hub versions are limited based on the amount you've purchased. Once your account reaches its learner hub version limit, you'll be prompted to purchase additional versions before creating a new one.
• Group-level billing, payments, and storefronts are not yet supported.
• This does not replace Plus Portal for customers who need a fully isolated site (separate URL, language, and backend) per audience.

How to Set Up a Custom Catalog for a Group

For each of your groups, you can create a curated selection of published products that will be displayed in the Catalog page of their Learner Hub version:

1. From the Admin Dashboard, go to Users
2. Select Groups
3. Select your desired group
4. Select the Group catalog tab
5. Under Catalog of products available to group members, select Custom catalog
6. Search for and select your desired products from the drop-down
7. Click Save

A custom catalog can only be linked to one group at a time. If you want multiple groups to share the same curated list of products, you'll need to set up the custom catalog separately for each group.

How to Create a Branded Group Customization Profile

1. From the Admin Dashboard, go to Users
2. Select Groups
3. Select your desired group
4. Click the ellipsis (three dots) in the top-right corner
5. Click Assign learner hub version
6. Enter a name and description for the group's version
7. Click Next: Choose styles
8. Customize the following:
   1. Logo (recommend ratio 3:1, eg. 600x200)
   2. Primary color
   3. Font
   4. Corner radius
9. Click Assign groups
10. Under Select groups, select any groups that to apply this version to
11. Click Create version

Once created, learners assigned to this group will see the Learner Hub and Course Player rendered with this branding.

You can also create a new Learner Hub version by navigating to Learner hub in your admin dashboard then clicking + Add learner hub version.

How to Edit Learner Hub Versions

1. From the Admin Dashboard, go to Learner hub
2. Select the version you would like to edit

To edit the appearance of your version, select the Styles tab to update the logo, primary color, font, and corner radius as desired.

To manage the assigned groups for your version, select the Users tab to manage the associated groups under Assigned groups.

To change the name and description of your version using the pencil icon next to the current name and description. 

How to Preview Learner Hub Versions

You can preview how a learner hub version will look from a learner's perspective at any time from the Learner Hub:

1. From the Admin Dashboard, go to Learner hub
2. Select Open learner hub
3. Under the Version drop-down at the top of the page, select your desired version
4. Select Preview as learner

While in preview mode, you can switch the version you would like to preview at any time using the Previewing version drop-down in the top-right corner of the page. 

Frequently Asked Questions

Related Articles

• Prerequisite: Groups
• Prerequisite: The Learner Hub
• Related: How to Customize Your Learner Hub