Starting July 16, 2026, Thinkific is changing how admin access works. Instead of a fixed number of each role type, every admin on your account is now a Team Member who uses one license — and you decide which role that license holds. Your existing team and their access carry over automatically, so no action is required.
What's Changing
- One license per Team Member, not per role type. Previously, your plan included a set number of each role type — for example, a set number of Site Admins and a separate set of Course Admins. Starting July 16, 2026, each person on your team uses one license, and you assign them whichever role fits their responsibilities.
- More flexibility to reassign access. Because licenses are no longer tied to a specific role type, you can change what role a team member holds without renegotiating seats or removing someone first.
- A new home for team management. Everyone who helps run your site now lives under a new Team section in your Admin Dashboard, separate from your learners. From here you can see every team member and their role — all in one view.
- Your existing setup carries over automatically. All current team members keep their access. No one loses their role as part of this change, and no action is required from you.
How Team Member Licenses Work
Each plan now includes a pool of licenses — one per Team Member. You assign each license to a team member and choose which role they hold: Site Admin, Course Admin, or Group Analyst. If a team member's responsibilities change, you can update their role from the Team Members page without adding or removing a license.
Because each person uses a single license regardless of how many roles they previously held, you will effectively have more flexibility than before. Previously, assigning someone to both a Course Admin and a Group Analyst seat used two role allocations. Under the new model, that same person uses one license.
All role management happens from the Team Members section in your Admin Dashboard.
Team Member Licences Plan Limits
On July 16th, 2026, the way team member licences are allocated is changing for several roles. Site Admins, Course Admins, and Group Analysts were previously limited to a set number per plan per role — they will now be pulled from a shared pool of licences. Revenue Partners were also previously limited per plan per role, but will become unlimited. Community Moderators, Seat Managers, and Affiliates were unlimited before and remain unlimited.
| User Role | Previous user allocation | User allocation from July 16th, 2026 onward |
| Site Admin | Number is limited per plan per role | Pulled from a pool of licences |
| Course Admin | Number is limited per plan per role | Pulled from a pool of licences |
| Group Analyst | Number is limited per plan per role | Pulled from a pool of licences |
| Community Moderator | Unlimited | Remains unlimited |
| Seat Manager | Unlimited | Remains unlimited |
| Affiliate | Unlimited | Remains unlimited |
| Revenue Partner | Number is limited per plan per role | Becomes unlimited |
Each plan includes a set number of Team Member licenses. The limits below apply to new accounts created on July 16th, 2026. If you are an existing customer, see the section below on how your account is handled.
- Basic: 1
- Start: 3
- Grow: 10
- Expand: 15
- Plus: contact your CSM
What This Means for Your Existing Account
If you created an account before July 16th, 2026, your current team is unaffected. All assigned team members keep their access on July 16. No one is removed and no roles are revoked as part of this change.
Your account's license limit is set based on your current plan and setup in Thinkific. Your account will inherit the number of licences, calculated by adding the number of Site Admin, Course Admin, and Group Analyst roles previously available on your plan, even if the licence number introduced on July 16th, 2026 is lower than the combined number.
Note that if you remove a team member while your account is above the license limit introduced on July 16th, 2026, that license will be removed and cannot be recovered or assigned to someone new.
Audit Your Team Members
No action is required, but it is a good time to review who has access and make sure your team is set up correctly and that all your team members are set up with the right level of access.
- From your Admin Dashboard, select Team
- Select Team Members
- Review the list of everyone with access to your site — their name, role, and last sign date are all visible here
- Use the search bar or filter by role to find specific team members
- To update a team member's role, click their name to open their detail page
- To remove a team member, follow these instructions: How to Assign or Remove a Role to and from a Team Member.
Audit your team members regularly to ensure that your access settings are configured correctly and are up-to-date.
Important Considerations
- This change applies to all Thinkific plans and goes into effect on July 16th, 2026.
- Team member licenses cover the default role types: Site Admin, Course Admin, and Group Analyst. Community Moderator, Seat Manager, and Affiliate roles are unaffected.
- The number of team members you can have is determined by your plan's license limit. If you need more than your plan includes, upgrade your plan: Update Your Thinkific Subscription Plan.
Frequently Asked Questions
Do I need to do anything before July 16, 2026?
No. Your current team members and their roles carry over automatically. The change happens in the background, and your team's access is unaffected. We recommend auditing your team members by following these instructions: Audit Your Team Members.
What if I currently have more admins than my plan's new limit?
If your account has more assigned team members than the default limit for your plan, your existing setup is grandfathered — everyone keeps their access. Your license limit is set based on what you have today. Note, however, that if you remove a team member while above the limit, that slot cannot be recovered.
Can a team member have more than one role?
Yes, with some limitations. Certain roles can be combined, while others cannot. Learn more here: How to Assign or Remove a Role to and from a Team Member. Note that if a user is assigned two roles, they consume only one licence.
Will this affect my learners?
No. This change applies only to admin-level users — the people who help manage your site. Learners and anyone without an admin role are not affected.
Related Articles:
- Learn more: Get Started with User Roles
- Related: Custom Roles: Build the Right Access for Every Team Member
- Related: How to Create and Manage Custom Roles
- Related: How to Assign or Remove a Role to and from a Team Member