TCommerce: Local Currency at Checkout

Reach more learners and increase your global sales with local currency at checkout. It automatically displays prices in your buyer’s local currency for a seamless, trustworthy purchase experience.

This feature, and other TCommerce selling tools, are only available when using Thinkific Payments as your primary payment processor.

Get started with Thinkific Payments by clicking below:

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About This Feature

Local currency at checkout automatically displays your product prices in a buyer’s local currency based on their location and the real-time exchange rates, while you continue to price products in a single base currency.

This helps you sell globally with less friction, more trust, and no added complexity. Currency conversion happens seamlessly in the background by Stripe, so you don’t need to manage exchange rates or multiple price lists.

Local currency at checkout helps you grow your business by:

• Increasing conversion 
  Convert more international buyers with familiar, transparent pricing and increase cross-border revenue.
• Building trust and transparency
  Reduce checkout friction and build trust at the moment of purchase with familiar local pricing across 150+ countries.
• Reaching a global audience with less effort
  Sell globally without extra setup or manual currency management

How It Works

Local currency at checkout is automatically enabled for eligible TCommerce customers on all paid plans. To access this feature, as well as other powerful features on TCommerce that help you save time and sell more, enable Thinkific Payments on your account: Thinkific Payments.

When a buyer reaches checkout, their location is detected based on their IP address and the price is automatically shown in their local currency, when supported. The feature uses real-time exchange rates. Buyers can see the exchange rate and switch back to your original pricing currency at any time.

Exchange rates are handled automatically using real-time data, ensuring consistent and transparent pricing.

At the moment, local currency at checkout is only available for:

• transactions made using Thinkific Payments,
• products with a one-time pricing option (including transactions with order bumps),
• accounts that have the same pricing and payout currency.

Local currency at checkout is not available on:

• transactions made using PayPal,
• products with recurring pricing (subscription or monthly payment),
• accounts where the payment and payout currencies differ.

We are continuously working on extending features to encompass more use cases. If local currency is not supported with your current checkout setup, send us your feedback and keep an eye out for future updates.

Disable or Re-enable the Feature

If you have access to local currency at checkout, you have the option to disable or re-enable the feature at any point. To do that:

1. From your Admin Dashboard, select Settings
2. Select the Payments tab
3. Find the Pricing currency section
4. Toggle the Allow purchasing in local currency setting off or on

Important Considerations

• Local currency at checkout is available on all paid plans.
• Local currency at checkout is not supported when a transaction is made using PayPal.
• Local currency at checkout is not supported on products with recurring pricing (subscription, payment plans), or where the payment and payout currencies differ.
• The displayed currency displayed at checkout is based on buyers IP address.
• Local currency at checkout supports buyers in over 150 countries, but the availability may vary by the buyer's location.
• The feature uses real-time exchange rates, so the displayed amount in the local currency may differ over time.
• At the moment, Buy Now, Pay Later payment methods will not display if local currency at checkout is enabled. Even when a buyer selects your default currency, the BNPL methods will not appear.
• If you use the Multi currency converter app from the Thinkific app store, we recommend disabling the app before enabling the built-in local currency at checkout feature to avoid price discrepancies between landing pages and the checkout.

Buyer Experience

When a buyer reaches checkout, their location is detected based on their IP address and the price is automatically shown in their local currency, when supported. The feature uses real-time exchange rates. Buyers can see the exchange rate and switch back to your original pricing currency at any time.

The transaction flow remains the same. Once the buyer has purchased the product, their payment method will be charged in their selected currency. The buyers and the site admin's order receipt will display prices in your site's currency, but will include a line specifying the amount and the currency of the charge, if it was charged in the buyer's local currency.

Note that the Order History section of the Student profile will display prices in the site's currency only (not the local currency).

Your Experience

Local currency at checkout is automatically enabled for eligible TCommerce customers on all paid plans.

New Order Notifications

Once the buyer has purchased the product, their payment method will be charged in their selected currency. The site admin's order receipt will display prices in your site's currency, but will include a line specifying the amount and the currency of the charge, if it was charged in the buyer's local currency.

Transactions Table

The Transaction table will list transactions made by users in the currency of your site. You can view the receipt to see the line specifying the amount and the currency of the charge, if it was charged in the buyer's local currency.

Additionally, the transaction report export will include two new columns:

• Presentment currency: the currency in which the transaction was charged (i.e. buyer's local currency)
• Presentment amount: the amount that the transaction was charged in, based on the presentment currency (buyer's local currency)

Order Table

The way orders are displayed in the Order table is unaffected; orders will be displayed in the currency of your site.

Payouts and Payout Table

Payouts and the way payouts are displayed are unaffected; payouts will be displayed in the currency of your site. Payouts will be made in the currency of your site.

Local Currency and Refunds

Refund process remains the same. Refunds are processed in your original currency using the same exchange rate applied at purchase.

Local Currency Fee

At the moment, no extra fee is charged on the transactions where local currency was calculated and applied at the checkout.

Frequently Asked Questions