Thinkific uses browser cookies to personalized your experience when you visit Thinkific sites. Cookies are used to remember sign in credentials and to save your place in certain types of lesson content.
In this article:
How to Add a Cookie Consent Bar
About This Feature
Cookies are small text files that contain pieces of data, such as saved usernames and passwords. Cookies can be used to identify specific user accounts, improve your web browsing experience, and facilitate advertising and affiliate features on your Thinkific site. When you sign in to Thinkific, a session cookie is saved to your web browser to keep you signed in and save your place in some types of lesson content, such as videos.
How It Works
Sign in Without Remember Me
When you sign into Thinkific on a web browser, a session cookie is created. This means you won't have to re-sign in to your Thinkific account until you close your browser window (on Windows devices) or until you fully exit your browser (on Apple devices). At this point, the session cookie will expire. Additionally, if you clear your cache or if you're inactive (don't click to a different page on Thinkific) for 30 minutes, this will also cause your session cookie to expire.
Sign in With Remember Me
When you sign into Thinkific, you also have the option to click Remember me.
This sign in option uses a cookie to keep you signed in to your Thinkific account for two weeks. After two weeks, the session cookie will expire, and you will be asked to sign back in. Additionally, if you clear your cache during these two weeks, this will also cause your session cookie to expire, and you will be asked to sign back in.
Looking for more information about how cookies are tracked on Thinkific sites? Check out our Privacy Policy.
Important Considerations
- The option to Remember me is not available when using SSO, so you will need to sign in every time you exit your browser while using this feature.
- The option to Remember me is not available when using Social Sign In (LinkedIn, Google, and Facebook), so you will need to sign in every time you exit your browser while using this feature.
- On Windows devices, if you simply click to close a browser tab and not the entire window, this will not end your browser session.
- On Apple devices, if you simply click to close a browser tab or window, this will not end your browser session.
How to Add a Cookie Consent Bar
As most European countries now have cookie consent laws in place, Thinkific customers may need to integrate a cookie consent bar on their site to ensure compliance with these laws. Adding this bar to your Thinkific site will let visitors know that your site uses cookies and will give you the option of notifying them of this. Click to learn how to add a cookie consent bar to your Thinkific site (on the Basic plan or higher).
Frequently Asked Questions
How and why should I clear my browser cookies?
While browser cookies can enhance your browsing experience, they may occasionally need to be refreshed to remove outdated information. This outdated information can prevent pages on Thinkific and in your Thinkific courses from loading as expected. Click for more information about how to clear your cookies and browser troubleshooting.