- My domain provider is trying to renew my SSL certificate but it is failing.
- I received an email from my domain provider that says my website's secured domain failed DCV.
- What is AutoSSL?
Many domain providers auto-renew a site's SSL certificate using AutoSSL.
However, Thinkific sites don't require AutoSSL as the SSL certificate is provided by Thinkific.
If you have received a notification from your domain provider that the auto-renewal of your SSL certificate has failed DCV (Domain Control Validation), we recommend reaching out to your provider to turn off auto-renewal.