By offering additional, popular payment methods such as bank redirects, you can provide your learners around the world with more convenience and flexibility. This makes it easier for them to buy from you, helping you increase your sales.
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About This Feature
Creators on TCommerce: Powered by Thinkific Payments* can leverage Bank Redirect payment methods.
*in Thinkific Payment-supported countries
Banking redirects, also referred to as e-banking or bank transfers, provide learners with a convenient and secure method of payment by redirecting them to their bank's website to complete the transaction.
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Regulatory Compliance
Complies with regulations related to payment processing, such as PSD2 in Europe, which requires strong customer authentication for online payments.
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Customer Convenience
Provides a convenient payment option for your learners to make payments directly from their bank accounts without the need for a credit card or other payment method. TCommerce offers multiple, convenient, frequently used payment options across different regions, helping you provide your audience with more convenient ways to pay.
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Enhanced Security
By processing payments through an online banking portal, bank redirects can offer a secure payment option that helps reduce the risk of fraudulent activity.
How Bank Redirects Work
Once you have set up your account with Thinkific Payments, you will gain instant access to the suite of features that TCommerce has to offer — including bank redirect payment options.
When a learner chooses the bank redirect option during checkout, they are redirected to their bank's website where they can log in and complete the payment using their online banking credentials. This process is secure and allows the learner to make a payment without leaving your website.
You will be able to see which provider a learner used to purchase your product through the Orders Table or Transactions Table. When a learner makes a purchase using a bank redirect, you will receive the full transaction amount in your bank account via Thinkific Payments, just like credit card transactions.
Bank Redirects can only be used as a payment method for one-time payments.
It is not available for subscriptions or payment plans.
Supported Providers
Give your learners access to a convenient way to pay with bank redirects and increase conversions with our supported providers.
In order for students to see the bank redirect provider in your checkout, your current site currency must be one of the supported currencies listed below.
Click on each provider to learn more about their payment method properties and country availability.
| Provider | Customer Country | Supported Currencies |
| Bancontact | Belgium | EUR |
| EPS | Austria | EUR |
| Giropay | Germany | EUR |
| iDEAL | Netherlands | EUR |
| Przelewy24 | Poland | EUR and PLN |
| Sofort | Austria, Belgium, Germany, Netherlands and Spain | EUR |
Transaction Fees
| Creator Country/Region | Transaction Fee |
|
United States Canada Australia New Zealand |
3.9% + $0.30 per transaction, with no other additional fees |
| European Union | 3.9% + €0.25 cents per transaction, with no other additional fees |
| United Kingdom | 3.9% + £0.20 per transaction, with no other additional fees |
| Poland | 3.9% + 1zł per transaction, with no other additional fees |
Processing Returns
To issue a refund for purchases made through bank redirects, you can use the Thinkific dashboard and follow the same process as you would for a standard credit card transaction processed by Thinkific Payments. There is no transaction fee to refund a purchase, but the transaction fees from the original purchase are not refunded. Bank Redirect payments can be refunded up to 180 days after the original payment date.
Frequently Asked Questions
Why is this payment method enabled by default?
Bank redirect payment options are another tool available in the suite of tools TCommerce offers! This means that for all TCommerce users, you automatically get access to new and innovative features, first.
We have found that bank redirects are a quite popular payment method, especially for those students located in Europe and Asia and can help improve conversions rates, so we've been working hard to make this option available.
If you have concerns, bank redirect can be turned off at a site level. Please follow these instructions to disable bank redirect options.