Why does my Stripe account say "Restricted"?

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Question

  • Payments and payouts disabled on my Stripe account
  • Stripe account has red error message 

Solution

When first creating your Stripe account, you may notice you have a "Restricted" message:

Restricted_Stripe.png

If you hover over "Restricted", you'll be able to see some context for what Stripe needs to enable payments and payouts:

Stripe_needs_more_info.png

You'll just need to provide Stripe with any missing details and the approval process is usually pretty quick after that! If you are not sure what you need to provide Stripe, we recommend contacting them at https://support.stripe.com

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