I've entered the wrong Paypal email address, what do I do now?

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Question

  • I added an incorrect PayPal email
  • PayPal information was incorrect

Solution

If you've accidentally entered the wrong email address when setting up your PayPal account, don't worry because you can still receive the funds. You'll first want to log into your PayPal dashboard, and click the gear icon in the top right to go to your Account Settings page.

Then under My business info, go to Email address and click on Update. On this page, click on the "+" sign in the top right and add the exact email that was used in your Thinkific side Paypal integration; in this case, the mistyped email.

This is then logged as an alternate email address for your Paypal account, so you can still receive the funds that have been sent to the wrong email.

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Learn More About

Accept Payments with PayPal

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