If your course is not showing up as expected when posting on Facebook or LinkedIn, you can force a re-scrape to pull the most up to date image, title and description.
In this article:
When sharing a link to your course on Facebook or LinkedIn, it will automatically populate details from your course settings based on the last time it was scraped. You can force Facebook and LinkedIn to re-scrape your URL to make sure your updated image and details are displayed.
Learn more about posting on Facebook and how to update course details that will be displayed here: Posting Your Course on Facebook
How to Force Facebook to Re-Scrape a URL
- Go to https://developers.facebook.com/tools/debug/
- Input your URL in the Debug field
- Click Debug
- When you see your results, click Scrape Again
And that's it! Now when you post on Facebook, you should see that your course image and details are up to date.
If you still see an old preview, we recommend clearing your cache and restarting your browser.
How to Force LinkedIn to Re-Scrape a URL
- Go to https://www.linkedin.com/post-inspector/
- Input your URL
- Click Inspect
This will fetch the most up to date information for your URL and you should see an up to date preview.
If you have re-scraped your URL, but are still seeing an incorrect description, make sure to check your SEO settings for the course. If you have added an SEO description, this will override the Course description.
More on that here: Why is my course description incorrect when posting on social media?
One final common issue is that the image uploaded to the course or bundle is too big for Facebook/LinkedIn to pull in for the preview, so it will pull in a smaller image (the logo or banner image). To fix this:
- Go to the Course Builder, and right click the card image to save it
- Verify the file size - anything over 1MB will be too large.
- Verify if the file has a large dimension size (we recommend 760px x 420px). If this is the case, resize the image and upload it again.
- Scrape the URL again in the Facebook or LinkedIn debugger, and the image should show up.