Install the ConvertKit app so that your students will automatically be added as users and tagged in Convertkit!
In this article:
Installing the App
Get your ConvertKit API Key
Before you install the Thinkific App, you'll need to log into your ConvertKit account and locate your API key setting:
- You can access or sign up for a ConvertKit account here - Sign Up for ConvertKit
- Once logged in to ConverKit, access the API key under Account > Account Settings > API Key
- Copy your API key
Install the ConvertKit App in Thinkific
- Locate the ConvertKit App in the App Store
- Click to Install the app
- You will be returned to the ConvertKit details page in Thinkific — under Your ConvertKit credentials, enter your ConvertKit API key
- Click Save
The ConvertKit app is now installed, and your account has been connected! The next step is to set up your ConvertKit tags, so the app can create new users with the right tags on the ConvertKit side of things.
Set Up Your ConvertKit Tags
In order for your users to be created and tagged in ConvertKit, you'll first need to create the tags from your ConvertKit dashboard.
Once that's done, head back to your Apps page in Thinkific to link the tags to specific site events:
- Go to Apps
- Locate ConvertKit under your Installed Apps, and click Settings
- Scroll down to see the different tagging options.
- Under each tag option, use the Edit icon and dropdown menu to select your ConvertKit tag that will be applied whenever a student performs one of those actions
- Click Save
A user will only be created in ConvertKit if they perform one of the actions associated with a tag.
Here's what each of the actions means; i.e. what the student will need to do on your Thinkific site for the tag to be added in ConvertKit.
Here are the tags triggered in ConvertKit when the student does the following:
|Action name in Thinkific||Creates a user account||Fully enrolls in a paid course||Fully enrolls in a free course||Enrolls in the free preview version of a course||Completes a course they’re enrolled in|
|Free preview enrollments||✔|
|Orders||✔||✔ ( Single page checkout only)|
Student Payment Tracking
You can sync all of the orders that occur on your Thinkific site with your subscriber profiles on ConvertKit by turning on Enable student purchase tracking.
When enabled, each time a payment is made on Thinkific, the transaction information (purchase amount, discount applied, and total paid) are automatically passed to your ConvertKit account and attached to the subscriber profile of the user that made the purchase. Read more about how you can use this information to segment your users here.
If a student uses a coupon that provides them a 100% discount off their purchase, this order will not be sent to ConvertKit as a purchase event.
Frequently Asked Questions
Why can't I see my tags in ConvertKit?
When a student signs up, tags fire immediately, however there will be a 45 - 60 min delay before your tags are visible in ConvertKit. Make sure to check back later to confirm they are working as expected!
Looking for more apps? We're adding new apps to the platform every day. Check out the Thinkific App Store!