How to Archive Your Products

If you no longer require a product and want to remove it, you can archive it!

About This Feature

If you no longer require a product and would like to remove it from the list of your products, you can archive it!

When a product is archived, it is removed from the corresponding list in the Admin Dashboard and moved to the Archived tab. Archiving products preserves the associated data, and the products can be unarchived at any time — provided you remain on the Basic plan or above.

If a product is published at the time of archival, it will remain published, and existing enrolled students will continue to have access to this product. Archived courses, digital downloads, coaching & webinars, and bundles can be enrolled in; archived communities cannot be enrolled in. The product access settings, such as Private and Hidden settings, will remain the same.

If you would like to remove access to the archived courses or bundles completely, we recommend:

• Setting your product to Private and Hidden (if possible) if you want to prevent future enrollments while maintaining the product accessibility to already enrolled students.
• Unpublish if you want to prevent future enrollments and ensure the product is not accessible to enrolled students.

Can I Delete a Product?

Only courses with no enrollments or communities with no associated orders can be deleted. Learn more about it here: 

• How to Delete or Archive a Course
• How to Delete or Archive a Community

Other products, such as digital downloads, coaching & webinars, and bundles cannot be deleted.

How to Archive a Product

When archiving, it might take several moments for the corresponding product and Archived tabs to reflect changes.

Once the product archival is confirmed, the following will happen:

• The archived product will be moved to the Archived tab.
• You will still be able to edit the archived product settings.
• When archiving a published product, it will remain published, and existing learners will continue to have access if they previously had access to it. Draft products will remain in draft.
• Archived courses, digital downloads, coaching & webinars, and bundles can be enrolled in; archived communities cannot be enrolled in.
• When archiving a product, the current Private & Hidden settings will persist.
• When archiving a course, you will not be able to duplicate the course: you will need to unarchive it to duplicate it.
• When archiving a course, the course will not be visible in the following areas:
  • The Copy a lesson from menu
  • A course switcher (top menu) in the Course Builder
  • Enrolled In, Course Admin, Enrollment Status, and Progress filters in the User Table
• When archiving a bundle, the products inside the bundle will not be archived.
• Archived products still count towards your plans limits.

How to Unarchive a Product

Once confirmed, the following will happen:

• The unarchived product will be moved to the corresponding tab of the Admin Dashboard.
• Unarchived communities will be available for enrollment again.
• When unarchiving courses, the course will be visible again in the following areas:
  • The Copy a lesson from menu
  • A course switcher (top menu) in the Course Builder
  • Enrolled In, Course Admin, Enrollment Status, and Progress filters in the User Table

Important Considerations

• The Product Archival feature is available on the Basic plan and above.
• It is not possible to delete courses that had any enrollments, communities that had associated orders, any bundles, any memberships, any digital downloads, or any coaching & webinar products.
• Archived products will still be available via API and Webhooks.
• The Site Owner, Site Admins, External Partners, and users with custom roles with the archive permission can archive products. Additionally, Course Admins can archive courses.
• At the moment, it is not possible to archive memberships.
• You will still be able to edit the product pages for archived products, and they will still show under Channels from the Admin Dashboard.