Question
- I'm trying to create a site but I keep getting told that I already have an account?
- Each time I try to sign up for Thinkific I get a message that says I already have an account?
- Why can't I create a Thinkific account?
- Can I have multiple Thinkific account sites with the same email?
- Can I use my email to be a student on a Thinkific site and have my own course site?
Solution
You may see the message letting you know that your Email already exists if:
- you already have another Thinkific site under the same email address
- or if you have used the same email address to sign up to take courses on another course creator's Thinkific site
Simply click Create new site to create a new Thinkific account under the same email address.
If you're having trouble finding the URL for a Thinkific account and site you've previously created, please contact our Support team using the email address associated with your existing Thinkific account.
Important Considerations
- If you are using the same email address for multiple Thinkific accounts, we suggest keeping a record of your different Thinkific site URLs and sign-in credentials.