If you need to remove a student's access from your product at a specific date, you can edit their enrollment date.
In this article:
How to Edit a Student's Expiry Date
How to Remove a Student's Expiry Date
How to Edit a Student's Expiry Date
You can edit each product expiry date individually, and editing a bundle or membership expiry date will update the student's expiry date for all the products included in that product.
- From your Admin Dashboard, go to Users
- Select All Users
- Locate your desired user and click on their Full name to view enrollment details
- Locate your desired product
- Click on Set a date under Expiry Date
- Select your desired date from the calendar menu
- Click Update in the confirmation prompt
How to Remove a Student's Expiry Date
If you want to completely remove a student's expiry date to give them unlimited access, you can simply re-enroll them into your product! This will clear the calendar date.
- From your Admin Dashboard, go to Users
- Select All Users
- Locate your desired user and click on their Full name to view enrollment details
- Under the Enroll in field, search or scroll to find the product
- Select the product
- Click Enroll
Important Considerations
- Updating an expiry date in your Thinkific admin dashboard will not affect a student's billing date, i.e. students will be charged based on their original billing date. To adjust the billing date, see: Can I change a student's subscription billing date?
- An expiry date will need to be set to a date in the future in order for the student to have access to your product. If a student's enrollment date is adjusted to today's date or a date in the past, the student will lose access to your product. For example, if today's date is Jan 1st 2025 and the expiry date is Jan 1st 2025 or Dec 31st 2024, the student will no longer have access.
- If you want to edit or remove students' expiry dates in bulk, see this article for instructions and information on the scenarios where it is possible: Bulk Enroll and Unenroll Students.