By default, when you upload videos to Thinkific, a still from the video will be set as the thumbnail image. This thumbnail will be what the student sees before they hit 'Play'.
Because this image is set at random, there's a chance it may not be what you're looking for.
You're not stuck with it, though! From your Asset Library, you can upload another image of your choice, meaning that your videos can be fully customized to match your business and your brand.
For more, see: Manage Content with the Asset Library
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First, make sure that your image fits our recommended specs for thumbnails:
File Types Accepted: .jpg, .jpeg, .png
Recommended Dimensions: 1920px x 1080px (or another 16:9 ratio)
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From the Admin Dashboard, go to Products
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Select Asset Library
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Select the video you want to update.
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In the right panel, scroll down to Video settings.
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Under Thumbnail image, click the upload icon on the thumbnail.
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In the file picker, browse or drop the image you'd like to use, then click Upload.
Have fun making your videos look better than ever!