Question
- What currency does Thinkific charge for subscriptions?
- What is the sales tax charge for my Thinkific subscription?
- Are the Thinkific subscription charges inclusive of sales tax?
- How can I change my account's zip or postal code?
Solution
As a Creator Educator, we understand that it's important for you to have a seamless and convenient experience. That's why we've made it easy by localizing our subscription prices based on your local currency and regional taxes. This means that you'll always know exactly what you're paying, without having to worry about exchange rates or unexpected fees. With pricing and tax localization, you can focus on creating and delivering your content while we take care of the rest.
USA & Canada
For Creators in the United States and Canada, subscription prices will be charged in USD with an additional localized sales tax based on the applicable rate at the time of billing. These tax rates may vary depending on your location, including the state, province, territory, city, or county, where your business is based. Please note that these rates may change over time in accordance with local tax requirements. To ensure that we calculate the correct amount of tax, we rely on the zip/postal code we have on file from your billing details. Keep your information up-to-date to avoid any errors or discrepancies.
United Kingdom & European Union
We are working hard to bring this feature to our Creators in the UK, as well as to EU countries, including Belgium, Denmark, France, Germany, Ireland, Italy, the Netherlands, Norway, Spain, and Sweden.
Starting in, and by the end of, June 2023, Thinkific subscriptions will be charged in GBP or Euros for our UK and EU Creators, with regional value-added tax (VAT) added on top. The amount of VAT charged will be based on your business location, so it's important to keep your billing details up-to-date to avoid any errors or discrepancies.
Thinkific will notify you of this change 30 days in advance via your billing email, and prompt you to update your billing details, so we can make sure that the correct tax is applied to your billing from June 2023 onwards.
How to Update Your Zip/Postal Code
If you or your organization is tax-exempt, please provide your exemption certificate to taxes@thinkific.com to have your status verified.
- From your Admin Dashboard, select Account Details under your account
- Under Billing details click Manage Subscription then Manage Tax Info
- Select your Country from the drop-down menu
- Input your Postal/Zip Code in the field provided
- Click Update My Info
Frequently Asked Questions
I operate my business out of several different countries. What country should I set as my billing detail?
If you operate your business out of several different countries, your country and location should reflect the location in which you primarily use Thinkific.
Where can I see if sales tax applies to my region?
You can see the tax amount for your current postal/zip code within your account details and on your invoice.
Why can't I input my VAT information?
If you are having issues inputting your VAT details, make sure to check your formatting. You'll need to include Country Code then the Numeric Values. In Italy for example, you need to prefix your VAT Number with IT, so it should look like "IT00000000000".
Does this affect the fees my students pay?
No. Sales tax is only applied to the fees for your Thinkific subscription plan.
I am/my organization is tax exempt but I have been charged tax on my subscription’s invoice, how can this be rectified?
Please reach out to taxes@thinkific.com and provide your exemption documentation so we can verify your status and re-process your invoice without tax.
Learn More About
How can I update my billing information for Thinkific?