- Why am I not getting money from Stripe?
- Why am I not getting paid for my courses by Stripe?
Stripe has recently updated their policy for how quickly account verification is required after a Stripe account is created, or after information is requested by Stripe. You may see payouts to you, from Stripe, being paused due to this.
If this is the case, you should see a banner in Stripe, when logged in to your account, asking you to verify the account.
You may also see your Stripe account showing as Restricted.
To verify your Stripe account, add the verification information requested. Examples of verification information include details about your business, such as tax ID. Click here to learn more about account verification with Stripe.
If you have any questions about your Stripe account and funds, or if you're still seeing payouts withheld, please contact Stripe's support directly for more information: Contact Stripe Support.