- How can students upgrade their memberships?
- How do students upgrade from a monthly membership to an annual membership?
If you have students on a current membership and they would like to either downgrade or upgrade to another membership level, we suggest that students cancel their current plan from their Student Dashboard, and enroll for the new membership on their end. This would also mean that their Stripe account would automatically be updated and prorated. Coupons can be a great incentive to help students upgrade their membership and help with this transition!
Alternatively, you can do this yourself by manually unenrolling the student from the current membership, then enrolling them in the new course or bundle. You'll also need to change the student's subscription in Stripe so that they are billed the proper amount. However, note that this option is bypassing the Thinkific checkout and the subscription will not be connected to the enrollment. This means that if the student wants to cancel their subscription, they will need to reach out to you directly.