How to Access Failed Subscription Payments in Stripe

Objective

• Locate a list of unsuccessful student payments within Stripe
• View all of the delinquent student payments in Stripe

Solution

1. Within Stripe, navigate to the Customers page
2. Select the Filter button to open the filtering options
3. Check the box beside Delinquent
4. Select Done
   
   

Important Considerations

• To make changes to what happens automatically when a student's payment plan fails, see: What happens if my student's subscription or payment plan fails?

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What happens if my student's subscription or payment plan fails?

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