Different enrollment scenarios will apply a course expiry date. The time of the expiration date depends on how your student is originally enrolled into the course.
In this article:
Courses with Enrollment Durations
Payment Plans and Subscriptions
Courses with Enrollment Durations
If you set an enrollment duration for your course pricing, on the date of expiry, your student will lose access at the exact time they purchased.
Payment Plans and Subscriptions
If you have a Payment Plan or Subscription Pricing for your course, the expiry is 23:59:59 UTC on the date of renewal.
For example, if your student buys a monthly Payment Plan on July 1st at 8:00 UTC, their access will expire on August 1 at 23:59:59 UTC. The expiry date will automatically update once each successful payment goes through.
One-Time Purchases
If you have set up a One-Time Payment with an enrollment duration, on the date of expiry, your student will lose access at the exact time they purchased.
For example, if your student buys your course on July 1st at 8:00 UTC and the course has a 30 day enrollment duration, their access will expire on July 31 at 8:00 UTC.
Manual Enrollments
For manual enrollments with an expiry date, your student will lose access at 00:00 UTC on the date selected.
For example, if you set expiry to July 1st, your student will lose access on July 1st at 00:00 UTC.
Enrollment by Zapier
If a student is enrolled via Zapier, they will lose access at 00:00 UTC on the date selected only if you specify an expiry date. In Zapier you can also set exact dates and times, so the expiry date and time will change accordingly if you use this option.
Overlapping Enrollments
Sometimes you may have 2 different products that include the same course. Maybe you have 2 bundles that have shared courses or perhaps you have an individual course available for sale as well as a subscription bundle that includes that same course.
Regardless of your situation, the most important thing to be aware of is that, in any scenario that involves course expiry dates, the expiry date furthest in the future will apply to the course enrollment. If a course has no expiry date (aka unlimited access), this will count as the furthest in the future.
For example, if your student purchases Course 1 with unlimited access, then buys a monthly subscription bundle that also includes Course 1, they will always have unlimited access to Course 1. If that student later cancels the bundle subscription, they will still have unlimited access to Course 1.
Looking to manually adjust an expiry date? Check out How to Edit a Student's Course Expiry Date