If you are taking some time off from course creation, no problem! Cancelling moves your account to our Free plan. You can always come back at any time and work from where you left off!
Got questions about your Thinkific account? Please don't hesitate to get in touch.
When cancelling your Thinkific subscription, you will be on the Free plan where there are no monthly fees associated with your site. You can still work on up to 3 course and always upgrade again if you need access to paid features!
If you have created more than 3 courses before downgrading, you will have access to your top 3. We recommend re-ordering your courses before downgrading so that you have access to your preferred courses!
Learn how here: Re-Order Your Courses
Any additional courses will still remain on your site, but will be in a locked state and cannot be edited. If they were published before downgrading, existing students will still have access and new students can still sign up, however you cannot make any edits to your lessons, pricing, etc.
If you have set up a custom domain previously, it will no longer work when downgrading to our Free plan. Your site URL will return to your Thinkific URL.
If you are not sure what your Thinkific URL is, you can sign into your site HERE and copy the URL from your browser bar.
Paid Features and Integrations
Your site and courses will still be available with the Core Free plan features.
Any paid features and integrations that are not available on the Free plan will no longer function, however they are still set up and will be available if you upgrade again!
Your access to the courses on the Thinkific Training Site are based on your subscription, so if you cancel you will lose access to the courses at the time you cancel.
Not to worry! If or when you upgrade back to a paid plan this will reinstate your access to the courses associated with the plan level and any progress you had will be kept.
If you are simply taking a break from your site and don't want anyone to come across it, you have the option to change your site URL! If you have given out the URL previously, you can simply update it to make sure previous visitors won't see it.