- Why does my Student Engagement Reports have different completion rates than the Progress Report?
- Do I need to refresh my Progress Report?
If you add lessons to a course with active enrollments, students working on the course will now have more lessons to complete. As a result, the percentage of your course that they have already completed will decrease.
This is automatically reflected in the Student Engagement Reporting (available on the Pro plan plus Growth package and higher), which will dynamically update student progress and completion percentages when you add or remove course content. You do not need to click anywhere to refresh these reports, however, it may take up to 24-48 hours for your engagement reports to update.
If you add or remove lesson content from your courses, you will need to click to recalculate progress in the Progress Report, in order to see up-to-date progress and completion percentages in this report.
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