As part of our Advanced Reporting Beta, check out Student Engagement Reporting to measure how students are engaging with the content in all of your courses.
In this article:
About This Feature
Thinkific Student Engagement Reporting helps you gain valuable insight into how students are progressing through and engaging with your courses. Interested in comparing how your lesson content performs with students? Engagement analytics give you a high-level view of key course completion metrics. Take it a step further, and filter student data to explore what kinds of content drives your audience and where important student connections can be strengthened.
Report data is updated throughout the day so you can stay up-to-date with engagement trends. Please note that if you add or remove lessons from your courses, Student Engagment Reporting will dynamically update to reflect resulting changes in student progress and course completion percentages.
The Student Engagement Reporting Beta includes two report types:
- Interactions Report: The Interactions Report shows you how students are engaging with your content over time. You can see the number of enrollments, completion rates, and performance by lesson type.
- Courses Report: The Courses Report shows you how active students are in your courses. You can see the number of active, dormant, and engaged student enrollments, as well as course progress details.
Each report features different data visualization options, to help you analyze trends. This includes bar graphs, line graphs, data cards, and pie charts. You can also filter all reports by various attributes and export detailed Courses Reports in a CSV format.
We also have a Video Engagement Reporting feature. Check it out here!
How to Access Your Reports
Advanced Reporting is available on our Pro plan plus Growth package and higher.
You'll see it in the left-hand side of your Admin Dashboard. Simply click on Advanced Reporting Beta and you'll see the option to view Student Engagement.
You can navigate between the Interactions and Courses reports using the two tabs at the top of the page.
Admin Report Access
Site Owners and Site Admins have access to all Student Engagement Reports for the site(s) they own or manage. Course Admins have access to Student Engagement Reports for the courses they manage, and Group Analysts have access to these reports for any Groups they manage.
Student Engagement Reports
Interactions
The Interactions Report features a main bar graph to visualize enrollments and completion rates over time. Immediately below the bar graph, you'll see Average Days to Complete and Average Percentage Completed for the selected time period.
Additional graphs include:
- Lesson Statistics: This displays viewed and completed percentages by lesson type. These can help you analyze what content types are most successful with your students.
- Reviews: Here you can see an overview of the number of reviews for your courses as well as an average rating (1-5 stars).
- Quizzes: The Quizzes report displays completion rates for your quizzes. False means your student did not complete the quiz, while True means your student did complete the quiz. This is to help measure engagement specifically, it does not take into account if a quiz is graded or not.
Courses
The Courses Report features four data cards and a table to visualize course completion rates. The data displayed in this report is always dependent on the date range you select using the calendar icon in the top right-hand corner.
Only students who have enrolled in one or more courses, during the specified date range, will be represented in the reported data.
The four data cards are:
- Enrolled students: the number of students who enrolled in at least one of your courses during the specified date range. If a student enrolls in multiple courses during this time, they will only be counted as a single enrolled student.
- Dormant enrollments: the number of student enrollments that have 0% progress in a course. For this data card, an individual student's enrollments are counted separately. So, if Student A enrolls in two courses during the time period you're viewing, and makes 0% progress in both courses, this will count as two dormant enrollments.
- Engaged enrollments: the number of student enrollments that have more than 0% progress, but less than 100% progress, in a course. For this data card, an individual student's enrollments are counted separately. So, if Student B enrolls in two courses during the time period you're viewing, and makes more than 0% progress in both courses (but doesn't complete the courses), this will count as two engaged enrollments.
- Completed enrollments: the number of student enrollments that have 100% progress. For this data card, an individual student's enrollments are counted separately. So, if Student C enrolls in two courses during the time period you're viewing, and makes 100% progress in both courses, this will count as two completed enrollments.
Data cards will also show the change (+ or - percent), in each engagement metric, between the enrollments from the time period you have selected, and the previous time period's enrollments. For example, if you select the date range Jan. 1 - Jan. 7, you will see the % increase or decrease, in each metric, compared to Dec. 24 - Dec. 31.
The Students completion data table, below the four data cards, further breaks down student course progress. Student completion is displayed as the number of students who fall into each 10% interval of course completion percent, per course. Hover your mouse over the numbers in the table to display the range of completion for each group of students. Note: only students who enrolled in one or more courses, in the date range you select, will be displayed in the table. Course progress is reported as current course progress, not as course progress at the time period selected.
Data from the Courses Report can be exported as a general report for all course, or on a per-course basis. Click here to learn how to export your reports.
Details
The Details page shows student engagement data at the course level. Click on the Details buttons on the right-hand side of the Students completion table to view the Details page for each course.
At the top of the Details page, you can select the Course, Group name, Student type, and date range. Student type can be either All, New, or Returning.
- New students are students signed into their account on your site for the first time.
- Returning students have previously signed into their account on your site.
When viewing a single course's engagement data the four data cards show the number of individual students (as each student user can only have one enrollment in each course).
The table below the four data cards shows student progress By Chapter or By Lesson as Student completion in %. For chapter and lesson progress, the table also shows Average time, the total time between when a student started and finished a chapter or lesson.
When viewing student progress By Lesson, you also have the option to filter by Lesson type. As well, for lesson progress, the table shows:
- Chapter: the sequential number of a chapter in a course.
- Views: the number of times a lesson has been viewed.
Filtering Your Reports
Interactions
The Interactions Report can be filtered by Course Name and date range. You can also choose the unit of time displayed on the various graphs and charts.
Courses
The Courses Report can be filtered by Course, Group name, Student type, and date range. Student type can be either All, New, or Returning.
- New students are students signed into their account on your site for the first time.
- Returning students have previously signed into their account on your site.
At the top of the Courses tab, there is also a search bar where you can search for courses by name.
Filters for the Courses Report can be combined using the Add Filter button, and saved for future searches using the Bookmark This Search button.
Exporting Your Data
Data from the Courses Report can be exported as a general report of all course engagement, or for each individual course.
To export all course engagement data, click on the Export button at the top of the table. To export a single course's engagement data, click on the export icon next to the Details button for each course.
Frequently Asked Questions
Why isn't my student data displaying in the reports?
If a student has recently enrolled or progressed through a course chapter or lesson, you may need to wait up to 24-48 hours to see this activity in your engagement reports.
Another possible reason student data may be missing, is that a student's enrollment did not occur during the date range selected for the report. We suggest adjusting the date range for your report and re-checking the data.
What if a student is engaged in one time period but not in another?
The Courses Report shows student data based on when a student enrolled. For this reason, a student's enrollment will only appear in a date range that includes their enrollment date. The student's enrollment will then be classified as dormant, engaged, or completed based on the current course progress.
Why do I see the label "sample data" and many more students in the report than I have student accounts signed up?
If you have fewer than 10 enrollments or are on our Free, Basic, or Pro (without the Growth add-on) plans you will see a message letting you know You're looking at sample data. If you are on the Pro + Growth package or higher, your reports will begin to populate with student data after your site has reached 10 enrollments. If you're on the Free, Basic, or Pro (without the Growth add-on) plans please upgrade to use this feature.
For the Average Days to Complete and Average Time data, does the report only show time students spent in a course or on my Thinkific site?
At this time, the Average Days to Complete and Average Time data shows the total time from when a student enrolled in a course or clicked to start a chapter or lesson, to when that student finished the course, chapter, or lesson. This includes time not spent in the Thinkific Course Player or on your Thinkific site.
Will my student's enrollment count as engaged and completed if they complete a course?
No. Enrollments are counted as either dormant, engaged, or completed. So, an enrollment will only ever be counted on one of these three data cards at a time.
I added content to my course and my student completion and progress rates went down. What happened?
If you add lessons to a course with active enrollments, students working on the course will now have more lessons to complete. As a result, the percentage of your course that they have already completed will decrease. This is reflected in the Student Engagement Reporting, which will dynamically update student progress and completion percentages when you add or remove course content.
Please note that it may take up to 24-48 hours for your engagement reports to update when you add or remove new course content.
My Student Engagement Reports used to look different. Why is that?
Thinkific Advanced Reporting is currently in Beta, which means some features may change.
We’re always working behind the scenes on improvements and if you have feedback on this, we want to know. Please send us a quick email to let us know what functionality would be most valuable to you!